[2026-01-10 16:07:02] Received request webengage: { "MobileNumber": "phonenumber" }
[2026-01-10 16:07:02] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-10 16:07:02] payload from zeyad: Array
[2026-01-10 16:07:02] payload from zeyad: {"MobileNumber":"phonenumber"}
[2026-01-10 16:07:02] Generated signature: 2e5e05d6f6cd6c569e40afc9e7178390a05f98b225be6a67c958f3b1ef74444c
[2026-01-10 16:07:02] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-10 16:07:02] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-10 16:07:02] taqnyat return: 
[2026-01-10 16:28:56] Received request webengage: { "MobileNumber": "0oChat" }
[2026-01-10 16:28:56] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-10 16:28:56] payload from zeyad: Array
[2026-01-10 16:28:56] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-01-10 16:28:56] Generated signature: d1b24b8a4f1792e6d6cf7602bd14550b224a34715a580a7d55a21c486c4eeac1
[2026-01-10 16:28:57] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-10 16:28:57] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-10 16:28:57] taqnyat return: 
[2026-01-10 16:33:44] Received request webengage: {
    "MobileNumber": "0505174888"
}
[2026-01-10 16:33:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-10 16:33:44] payload from zeyad: Array
[2026-01-10 16:33:44] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-10 16:33:44] Generated signature: d5583659bf13948a0c4f3bbbc51097e2989be20324a42fe5cb80cfcb6bdd4828
[2026-01-10 16:34:01] API Response zeyad: {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"مفتوح / Open","createdDate":"10/01/2026 07:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"مفتوح / Open","createdDate":"10/01/2026 07:11 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-10 16:34:01] API Response (HTTP 200): {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"مفتوح / Open","createdDate":"10/01/2026 07:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"مفتوح / Open","createdDate":"10/01/2026 07:11 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من ال
[2026-01-10 16:34:01] taqnyat return: {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"10\/01\/2026 07:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"10\/01\/2026 07:11 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-10 16:35:56] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-10 16:35:56] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-10 16:35:56] payload from zeyad: Array
[2026-01-10 16:35:56] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-10 16:35:56] Generated signature: 10e71c2a66956b08bbd0abd1d539347964667384d702a49786ed966697dea1b2
[2026-01-10 16:36:13] API Response zeyad: {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"مفتوح / Open","createdDate":"10/01/2026 07:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"مفتوح / Open","createdDate":"10/01/2026 07:11 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-10 16:36:13] API Response (HTTP 200): {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"مفتوح / Open","createdDate":"10/01/2026 07:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"مفتوح / Open","createdDate":"10/01/2026 07:11 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من ال
[2026-01-10 16:36:13] taqnyat return: {"data":[{"ticketId":"35973","subject":"test123","description":"test test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"10\/01\/2026 07:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35972","subject":"test","description":"Test specifications","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"10\/01\/2026 07:11 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-11 10:21:21] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-11 10:21:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-11 10:21:21] payload from zeyad: Array
[2026-01-11 10:21:21] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-11 10:21:21] Generated signature: 3d4c131bfb2cf01aa8cd10041751af92d84ddc105541555c4c0ca3f43b6ceacf
[2026-01-11 10:21:39] API Response zeyad: {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35842","subject":"مشكلة في الجهاز بطئ","description":"desctext","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893247763227281.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg","content_type":"image/jpeg"}]},{"ticketId":"35839","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:21 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-11 10:21:39] API Response (HTTP 200): {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":
[2026-01-11 10:21:39] taqnyat return: {"data":[{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35842","subject":"\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0637\u0626","description":"desctext","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg"},{"ticketId":"35839","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:21 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-11 10:26:52] Received request webengage: 
[2026-01-11 10:26:52] Received request header webengage: 
[2026-01-11 10:26:52] Token decode failed
[2026-01-11 10:27:22] Received request webengage: {    "MobileNumber": "0505174888" }
[2026-01-11 10:27:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-11 10:27:22] payload from zeyad: Array
[2026-01-11 10:27:22] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-11 10:27:22] Generated signature: a6e886008f358e1beb52206f55ced319811e521be73701b6765ed64f70643136
[2026-01-11 10:27:38] API Response zeyad: {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35842","subject":"مشكلة في الجهاز بطئ","description":"desctext","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893247763227281.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg","content_type":"image/jpeg"}]},{"ticketId":"35839","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:21 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-11 10:27:38] API Response (HTTP 200): {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":
[2026-01-11 10:27:38] taqnyat return: {"data":[{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35842","subject":"\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0637\u0626","description":"desctext","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg"},{"ticketId":"35839","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:21 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-11 10:38:25] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-11 10:38:25] Received request header webengage: T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-11 10:38:25] payload from zeyad: Array
[2026-01-11 10:38:25] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-11 10:38:25] Generated signature: 03e25d762c032defa7a3fcc730692412e40bcf1c4d509e7b3c8c5272f4ebe9a9
[2026-01-11 10:38:41] API Response zeyad: {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35842","subject":"مشكلة في الجهاز بطئ","description":"desctext","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893247763227281.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg","content_type":"image/jpeg"}]},{"ticketId":"35839","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:21 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-11 10:38:41] API Response (HTTP 200): {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":
[2026-01-11 10:38:41] taqnyat return: {"data":[{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35842","subject":"\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0637\u0626","description":"desctext","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg"},{"ticketId":"35839","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:21 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-11 10:39:22] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-11 10:39:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-11 10:39:22] payload from zeyad: Array
[2026-01-11 10:39:22] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-11 10:39:22] Generated signature: 64cb171986db528c8eeb16fc23aa8448a452e6313c8bde878a43cc23b858aa6c
[2026-01-11 10:39:38] API Response zeyad: {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35842","subject":"مشكلة في الجهاز بطئ","description":"desctext","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893247763227281.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg","content_type":"image/jpeg"}]},{"ticketId":"35839","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:21 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-11 10:39:38] API Response (HTTP 200): {"data":[{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":
[2026-01-11 10:39:38] taqnyat return: {"data":[{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35842","subject":"\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0637\u0626","description":"desctext","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg"},{"ticketId":"35839","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:21 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35839%2Fattachments%2F28771%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-11 10:46:10] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-11 10:46:10] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-11 10:46:10] payload from zeyad: Array
[2026-01-11 10:46:10] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-11 10:46:10] Generated signature: 0e3e09826af65a042fbf4a08100b817aea5e08b0d280412d38723fa0558639f1
[2026-01-11 10:46:27] API Response zeyad: {"data":[{"ticketId":"36026","subject":"تجربة","description":"أواجه مشكلة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"11/01/2026 01:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35842","subject":"مشكلة في الجهاز بطئ","description":"desctext","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893247763227281.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-11 10:46:27] API Response (HTTP 200): {"data":[{"ticketId":"36026","subject":"تجربة","description":"أواجه مشكلة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"11/01/2026 01:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35844","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:54 PM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg",
[2026-01-11 10:46:27] taqnyat return: {"data":[{"ticketId":"36026","subject":"\u062a\u062c\u0631\u0628\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"11\/01\/2026 01:42 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35844","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:54 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35844%2Fattachments%2F28774%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35842","subject":"\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0637\u0626","description":"desctext","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35842%2Fattachments%2F28773%2Fdownload&contentType=image%2Fjpeg&fileName=media_893247763227281.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-12 08:41:33] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-12 08:41:33] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-12 08:41:33] payload from zeyad: Array
[2026-01-12 08:41:33] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-12 08:41:33] Generated signature: 57778a60ab8a7194d542b958cf015c45d724eee410a9fd00e24e961f8865d40a
[2026-01-12 08:41:51] API Response zeyad: {"data":[{"ticketId":"36082","subject":"اختبار: مشكلة 11","description":"أواجه صعوبة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"12/01/2026 11:41 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35841","subject":"مشكلة2","description":"أواجه مشكلة في الشاشة فهي لا تعمل","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35835","subject":"مشكلة 1","description":"تتتتتتت","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:09 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-12 08:41:51] API Response (HTTP 200): {"data":[{"ticketId":"36082","subject":"اختبار: مشكلة 11","description":"أواجه صعوبة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"12/01/2026 11:41 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35841","subject":"مشكلة2","description":"أواجه مشكلة في الشاشة فهي لا تعمل","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[]
[2026-01-12 08:41:51] taqnyat return: {"data":[{"ticketId":"36082","subject":"\u0627\u062e\u062a\u0628\u0627\u0631: \u0645\u0634\u0643\u0644\u0629 11","description":"\u0623\u0648\u0627\u062c\u0647 \u0635\u0639\u0648\u0628\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 11:41 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35841","subject":"\u0645\u0634\u0643\u0644\u06292","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629 \u0641\u0647\u064a \u0644\u0627 \u062a\u0639\u0645\u0644","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35835","subject":"\u0645\u0634\u0643\u0644\u0629 1","description":"\u062a\u062a\u062a\u062a\u062a\u062a\u062a","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:09 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-12 08:59:19] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-12 08:59:19] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-12 08:59:19] payload from zeyad: Array
[2026-01-12 08:59:19] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-12 08:59:19] Generated signature: 93c2447e150d5f6e899818de6c3f0ea30aadcd5e52f12b5e14fd6a0b1fc6912b
[2026-01-12 08:59:37] API Response zeyad: {"data":[{"ticketId":"36085","subject":"اختبار 5","description":"هناك مشكلة في طابعة HP LaserJet 55","status":"مفتوح / Open","createdDate":"12/01/2026 11:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1476266290520579.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg","content_type":"image/jpeg"}]},{"ticketId":"36082","subject":"اختبار: مشكلة 11","description":"أواجه صعوبة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"12/01/2026 11:41 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35841","subject":"مشكلة2","description":"أواجه مشكلة في الشاشة فهي لا تعمل","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-12 08:59:37] API Response (HTTP 200): {"data":[{"ticketId":"36085","subject":"اختبار 5","description":"هناك مشكلة في طابعة HP LaserJet 55","status":"مفتوح / Open","createdDate":"12/01/2026 11:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1476266290520579.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_14762662
[2026-01-12 08:59:37] taqnyat return: {"data":[{"ticketId":"36085","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 5","description":"\u0647\u0646\u0627\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 HP LaserJet 55","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg"},{"ticketId":"36082","subject":"\u0627\u062e\u062a\u0628\u0627\u0631: \u0645\u0634\u0643\u0644\u0629 11","description":"\u0623\u0648\u0627\u062c\u0647 \u0635\u0639\u0648\u0628\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 11:41 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35841","subject":"\u0645\u0634\u0643\u0644\u06292","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629 \u0641\u0647\u064a \u0644\u0627 \u062a\u0639\u0645\u0644","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-12 09:03:31] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-12 09:03:31] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-12 09:03:31] payload from zeyad: Array
[2026-01-12 09:03:31] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-12 09:03:31] Generated signature: 93725ce0e6e3aad5acef1bc8391e08192eceb61a5b6d4333e3d975c2b99ccd94
[2026-01-12 09:03:48] API Response zeyad: {"data":[{"ticketId":"36086","subject":"Test 6","description":"Problem with HP LaserJet 55 printer","status":"مفتوح / Open","createdDate":"12/01/2026 12:02 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36086%2Fattachments%2F28843%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36085","subject":"اختبار 5","description":"هناك مشكلة في طابعة HP LaserJet 55","status":"مفتوح / Open","createdDate":"12/01/2026 11:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1476266290520579.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg","content_type":"image/jpeg"}]},{"ticketId":"36082","subject":"اختبار: مشكلة 11","description":"أواجه صعوبة في تشغيل الطابعة","status":"مفتوح / Open","createdDate":"12/01/2026 11:41 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-12 09:03:48] API Response (HTTP 200): {"data":[{"ticketId":"36086","subject":"Test 6","description":"Problem with HP LaserJet 55 printer","status":"مفتوح / Open","createdDate":"12/01/2026 12:02 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36086%2Fattachments%2F28843%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_
[2026-01-12 09:03:48] taqnyat return: {"data":[{"ticketId":"36086","subject":"Test 6","description":"Problem with HP LaserJet 55 printer","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 12:02 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36086%2Fattachments%2F28843%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36085","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 5","description":"\u0647\u0646\u0627\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 HP LaserJet 55","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg"},{"ticketId":"36082","subject":"\u0627\u062e\u062a\u0628\u0627\u0631: \u0645\u0634\u0643\u0644\u0629 11","description":"\u0623\u0648\u0627\u062c\u0647 \u0635\u0639\u0648\u0628\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"12\/01\/2026 11:41 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-13 08:04:58] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-13 08:04:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-13 08:04:58] payload from zeyad: Array
[2026-01-13 08:04:58] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-13 08:04:58] Generated signature: fc6c800be187c3483f5335184d0b2c855279d869a3640d61253df69f8a46341e
[2026-01-13 08:05:16] API Response zeyad: {"data":[{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"مفتوح / Open","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36086","subject":"Test 6","description":"Problem with HP LaserJet 55 printer","status":"معلق / Onhold","createdDate":"12/01/2026 12:02 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36086%2Fattachments%2F28843%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36085","subject":"اختبار 5","description":"هناك مشكلة في طابعة HP LaserJet 55","status":"معلق / Onhold","createdDate":"12/01/2026 11:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1476266290520579.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-13 08:05:16] API Response (HTTP 200): {"data":[{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"مفتوح / Open","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=htt
[2026-01-13 08:05:16] taqnyat return: {"data":[{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 10:59 AM","conversations":"from: Hadeel M. Alwattban\n\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644\u0647\u0627\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36086","subject":"Test 6","description":"Problem with HP LaserJet 55 printer","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"12\/01\/2026 12:02 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36086%2Fattachments%2F28843%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36085","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 5","description":"\u0647\u0646\u0627\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 HP LaserJet 55","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"12\/01\/2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36085%2Fattachments%2F28842%2Fdownload&contentType=image%2Fjpeg&fileName=media_1476266290520579.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-13 11:10:11] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-01-13 11:10:11] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-13 11:10:11] payload from zeyad: Array
[2026-01-13 11:10:11] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-13 11:10:11] Generated signature: 019ba684ebe7e37a662e1f4ae8d44551d5c0635ba9c255af8fa72b6b533107a7
[2026-01-13 11:10:28] API Response zeyad: {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"معلق / Onhold","createdDate":"13/01/2026 01:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35218","subject":"عطل في الطابعة","description":"هناك عطـل في جهاز الكمبيوتر","status":"مكتمل / Completed","createdDate":"30/12/2025 11:29 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35218%2Fattachments%2F28183%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35189","subject":"First . line\r\nSecond ? line\r\nThird - line","description":"First . line\nSecond ? line\nThird - line","status":"ملغي / Cancelled","createdDate":"30/12/2025 07:39 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-13 11:10:28] API Response (HTTP 200): {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"معلق / Onhold","createdDate":"13/01/2026 01:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35218","subject":"عطل في الطابعة","description":"هناك عطـل في جهاز الكمبيوتر","status":"مكتمل / Completed","createdDate":"30/12/2025 11:29 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https:
[2026-01-13 11:10:28] taqnyat return: {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 01:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35218","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0647\u0646\u0627\u0643 \u0639\u0637\u0640\u0644 \u0641\u064a \u062c\u0647\u0627\u0632 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"30\/12\/2025 11:29 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35218%2Fattachments%2F28183%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35189","subject":"First . line\r\nSecond ? line\r\nThird - line","description":"First . line\nSecond ? line\nThird - line","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"30\/12\/2025 07:39 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-13 11:17:38] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-13 11:17:38] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-13 11:17:38] payload from zeyad: Array
[2026-01-13 11:17:38] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-13 11:17:38] Generated signature: 3cfdce4fb2e0d249f531d922c3d4600ae62460dd3d05f1d41c87a7454a4499aa
[2026-01-13 11:17:55] API Response zeyad: {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"معلق / Onhold","createdDate":"13/01/2026 01:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35218","subject":"عطل في الطابعة","description":"هناك عطـل في جهاز الكمبيوتر","status":"مكتمل / Completed","createdDate":"30/12/2025 11:29 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35218%2Fattachments%2F28183%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"35189","subject":"First . line\r\nSecond ? line\r\nThird - line","description":"First . line\nSecond ? line\nThird - line","status":"ملغي / Cancelled","createdDate":"30/12/2025 07:39 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-13 11:17:55] API Response (HTTP 200): {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"معلق / Onhold","createdDate":"13/01/2026 01:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"35218","subject":"عطل في الطابعة","description":"هناك عطـل في جهاز الكمبيوتر","status":"مكتمل / Completed","createdDate":"30/12/2025 11:29 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https:
[2026-01-13 11:17:55] taqnyat return: {"data":[{"ticketId":"36182","subject":"test","description":"First lineSecond lineThird line","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 01:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"35218","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0647\u0646\u0627\u0643 \u0639\u0637\u0640\u0644 \u0641\u064a \u062c\u0647\u0627\u0632 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"30\/12\/2025 11:29 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35218%2Fattachments%2F28183%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"35189","subject":"First . line\r\nSecond ? line\r\nThird - line","description":"First . line\nSecond ? line\nThird - line","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"30\/12\/2025 07:39 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-13 11:42:40] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-13 11:42:40] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-13 11:42:40] payload from zeyad: Array
[2026-01-13 11:42:40] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-13 11:42:40] Generated signature: f55a78c5305fcebfdfaa4b04137bb940c72f3f095dd4e4e353563b90a36feaf8
[2026-01-13 11:42:57] API Response zeyad: {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36188","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-13 11:42:57] API Response (HTTP 200): {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36188","
[2026-01-13 11:42:57] taqnyat return: {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36188","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-13 11:44:19] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-13 11:44:19] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-13 11:44:19] payload from zeyad: Array
[2026-01-13 11:44:19] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-13 11:44:19] Generated signature: 476a4157500a1a1566ff6191866a35c30cfa680dc9eb48341c304199a86f18c5
[2026-01-13 11:44:35] API Response zeyad: {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36188","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-13 11:44:35] API Response (HTTP 200): {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مفتوح / Open","createdDate":"13/01/2026 02:35 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36188","
[2026-01-13 11:44:35] taqnyat return: {"data":[{"ticketId":"36190","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36189","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36188","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"13\/01\/2026 02:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-15 08:28:51] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-15 08:28:51] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-15 08:28:51] payload from zeyad: Array
[2026-01-15 08:28:51] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-15 08:28:51] Generated signature: 6660b28ef46c1bdb92186d5956df4ddac9e3f6c0b1325d35388bec36cd5b830f
[2026-01-15 08:29:11] API Response zeyad: {"data":[{"ticketId":"36349","subject":"تجربة: مشكلة نظام","description":"الرجاء تجاهل هذه الرسالة على الواتساب فهي تجربة فقط","status":"مفتوح / Open","createdDate":"15/01/2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36349%2Fattachments%2F28926%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"معلق / Onhold","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-15 08:29:11] API Response (HTTP 200): {"data":[{"ticketId":"36349","subject":"تجربة: مشكلة نظام","description":"الرجاء تجاهل هذه الرسالة على الواتساب فهي تجربة فقط","status":"مفتوح / Open","createdDate":"15/01/2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36349%2Fattachments%2F2892
[2026-01-15 08:29:11] taqnyat return: {"data":[{"ticketId":"36349","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 \u0646\u0638\u0627\u0645","description":"\u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644 \u0647\u0630\u0647 \u0627\u0644\u0631\u0633\u0627\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u0648\u0627\u062a\u0633\u0627\u0628 \u0641\u0647\u064a \u062a\u062c\u0631\u0628\u0629 \u0641\u0642\u0637","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"15\/01\/2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36349%2Fattachments%2F28926%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 10:59 AM","conversations":"from: Hadeel M. Alwattban\n\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644\u0647\u0627\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-15 09:25:28] Received request webengage: 
[2026-01-15 09:25:28] Received request header webengage: 
[2026-01-15 09:25:28] Token decode failed
[2026-01-15 09:25:28] Received request webengage: 
[2026-01-15 09:25:28] Received request header webengage: 
[2026-01-15 09:25:28] Token decode failed
[2026-01-15 09:28:24] Received request webengage: {
    "MobileNumber": "0533344468"
}
[2026-01-15 09:28:24] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-15 09:28:24] payload from zeyad: Array
[2026-01-15 09:28:24] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-15 09:28:24] Generated signature: 7034faa564643d3cfab8ebf5759a9af004716efe606d5d2250ef260f1b618bc1
[2026-01-15 09:28:45] API Response zeyad: {"data":[{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"معلق / Onhold","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"35841","subject":"مشكلة2","description":"أواجه مشكلة في الشاشة فهي لا تعمل","status":"ملغي / Cancelled","createdDate":"07/01/2026 01:31 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-15 09:28:45] API Response (HTTP 200): {"data":[{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/
[2026-01-15 09:28:45] taqnyat return: {"data":[{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 10:59 AM","conversations":"from: Hadeel M. Alwattban\n\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644\u0647\u0627\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"35841","subject":"\u0645\u0634\u0643\u0644\u06292","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629 \u0641\u0647\u064a \u0644\u0627 \u062a\u0639\u0645\u0644","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"07\/01\/2026 01:31 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-15 11:53:52] Received request webengage: { "MobileNumber": "0790945105" }
[2026-01-15 11:53:52] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-15 11:53:52] payload from zeyad: Array
[2026-01-15 11:53:52] payload from zeyad: {"MobileNumber":"0790945105"}
[2026-01-15 11:53:52] Generated signature: 8124ba82c15df255bd6d6c34121448e714e7f659a0d93ea212585dc7c4572cb6
[2026-01-15 11:53:53] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-15 11:53:53] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-01-15 11:53:53] taqnyat return: 
[2026-01-18 07:52:39] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-18 07:52:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 07:52:39] payload from zeyad: Array
[2026-01-18 07:52:39] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-18 07:52:39] Generated signature: 9ccc3a883f8764edbcbdb50f0a27fdce699cc3c4f5593df4c02d3e4021774168
[2026-01-18 07:53:00] API Response zeyad: {"data":[{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"معلق / Onhold","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 07:53:00] API Response (HTTP 200): {"data":[{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","messag
[2026-01-18 07:53:00] taqnyat return: {"data":[{"ticketId":"36411","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 9","description":"\u064a\u0631\u062c\u0649 \u0625\u0647\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 10:59 AM","conversations":"from: Hadeel M. Alwattban\n\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644\u0647\u0627\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 08:02:30] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-18 08:02:30] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 08:02:30] payload from zeyad: Array
[2026-01-18 08:02:30] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-18 08:02:30] Generated signature: d981be3ea1ce489310288abd510ca26cabb1543d87922e3e55910cf5daf5f98b
[2026-01-18 08:02:50] API Response zeyad: {"data":[{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"معلق / Onhold","createdDate":"13/01/2026 10:59 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"التذكرة تجربة الرجاء تجاهلها","sentDate":"13/01/2026 11:03 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 08:02:50] API Response (HTTP 200): {"data":[{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","messag
[2026-01-18 08:02:50] taqnyat return: {"data":[{"ticketId":"36411","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 9","description":"\u064a\u0631\u062c\u0649 \u0625\u0647\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"},{"ticketId":"36146","subject":"Unlocking Your Account","description":"How to regain access to my account","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 10:59 AM","conversations":"from: Hadeel M. Alwattban\n\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u062c\u0627\u0647\u0644\u0647\u0627\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36146%2Fattachments%2F28854%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 08:12:25] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-18 08:12:25] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 08:12:25] payload from zeyad: Array
[2026-01-18 08:12:25] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-18 08:12:25] Generated signature: b38c3b061b7b8dd227c7bf7bcd1e34055f117ebf654fbec0da53b4129244f075
[2026-01-18 08:12:44] API Response zeyad: {"data":[{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"18/01/2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 08:12:44] API Response (HTTP 200): {"data":[{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"18/01/2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"مفتوح / Open","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subjec
[2026-01-18 08:12:44] taqnyat return: {"data":[{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"18\/01\/2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36411","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 9","description":"\u064a\u0631\u062c\u0649 \u0625\u0647\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 09:32:36] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-18 09:32:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 09:32:36] payload from zeyad: Array
[2026-01-18 09:32:36] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-18 09:32:36] Generated signature: 7bdc2c512a628be01168b1490cf32fe75b1d7765138505d1f31fa0397ee51fda
[2026-01-18 09:32:55] API Response zeyad: {"data":[{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"18/01/2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"ملغي / Cancelled","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","subject":"حل مشكلة طابعة LaserJet 65","description":"أواجه مشكلة في طابعة الليزر جيت 65","status":"معلق / Onhold","createdDate":"13/01/2026 11:30 AM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة الرجاء التجاهل","sentDate":"13/01/2026 11:31 AM","attachments":[]}],"resolution":null,"attachments":[{"name":"media_1207864681499753.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 09:32:55] API Response (HTTP 200): {"data":[{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"18/01/2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"ملغي / Cancelled","createdDate":"18/01/2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36155","sub
[2026-01-18 09:32:55] taqnyat return: {"data":[{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"18\/01\/2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36411","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 9","description":"\u064a\u0631\u062c\u0649 \u0625\u0647\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"18\/01\/2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36155","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0637\u0627\u0628\u0639\u0629 LaserJet 65","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0627\u0628\u0639\u0629 \u0627\u0644\u0644\u064a\u0632\u0631 \u062c\u064a\u062a 65","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"13\/01\/2026 11:30 AM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u062a\u062c\u0627\u0647\u0644\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36155%2Fattachments%2F28858%2Fdownload&contentType=image%2Fjpeg&fileName=media_1207864681499753.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 09:41:02] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-18 09:41:02] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 09:41:02] payload from zeyad: Array
[2026-01-18 09:41:02] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-18 09:41:02] Generated signature: 8d04b830aacc30f69a940bff86229589a72cbeba1e6cc4cf0cce81863b46beaf
[2026-01-18 09:41:19] API Response zeyad: {"data":[{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"مفتوح / Open","createdDate":"18/01/2026 12:40 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1553065865960404.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg","content_type":"image/jpeg"}]},{"ticketId":"36465","subject":"طلب تجربة","description":"الطابعة معطلة وتحتاج إلى إعادة ملء الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 12:32 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1199304105708798.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg","content_type":"image/jpeg"}]},{"ticketId":"36283","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"14/01/2026 11:07 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 09:41:19] API Response (HTTP 200): {"data":[{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"مفتوح / Open","createdDate":"18/01/2026 12:40 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1553065865960404.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&content
[2026-01-18 09:41:19] taqnyat return: {"data":[{"ticketId":"36466","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0646\u0634\u0627\u0621 \u0637\u0644\u0628","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u062a\u062a\u0637\u0644\u0628 \u0635\u064a\u0627\u0646\u0629 \u0648\u062a\u0632\u0648\u064a\u062f\u0627 \u0628\u0627\u0644\u062d\u0628\u0631 \u0648\u0627\u0644\u0648\u0631\u0642","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 12:40 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg"},{"ticketId":"36465","subject":"\u0637\u0644\u0628 \u062a\u062c\u0631\u0628\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0645\u0639\u0637\u0644\u0629 \u0648\u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0645\u0644\u0621 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 12:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg"},{"ticketId":"36283","subject":"test","description":"test","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"14\/01\/2026 11:07 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 09:43:19] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-18 09:43:19] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 09:43:19] payload from zeyad: Array
[2026-01-18 09:43:19] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-18 09:43:19] Generated signature: 8db2c1ae09c694f5a0b43bab89353c5cd192c2d60742fa6b451e5b1af16a2015
[2026-01-18 09:43:36] API Response zeyad: {"data":[{"ticketId":"36467","subject":"مدة استبدال حبر الطابعة","description":"ما هي المدة اللازمة لاستبدال الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 12:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"مفتوح / Open","createdDate":"18/01/2026 12:40 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1553065865960404.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg","content_type":"image/jpeg"}]},{"ticketId":"36465","subject":"طلب تجربة","description":"الطابعة معطلة وتحتاج إلى إعادة ملء الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 12:32 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1199304105708798.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 09:43:36] API Response (HTTP 200): {"data":[{"ticketId":"36467","subject":"مدة استبدال حبر الطابعة","description":"ما هي المدة اللازمة لاستبدال الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 12:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"مفتوح / Open","createdDate":"18/01/2026 12:40
[2026-01-18 09:43:36] taqnyat return: {"data":[{"ticketId":"36467","subject":"\u0645\u062f\u0629 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062d\u0628\u0631 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 12:42 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36466","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0646\u0634\u0627\u0621 \u0637\u0644\u0628","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u062a\u062a\u0637\u0644\u0628 \u0635\u064a\u0627\u0646\u0629 \u0648\u062a\u0632\u0648\u064a\u062f\u0627 \u0628\u0627\u0644\u062d\u0628\u0631 \u0648\u0627\u0644\u0648\u0631\u0642","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 12:40 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg"},{"ticketId":"36465","subject":"\u0637\u0644\u0628 \u062a\u062c\u0631\u0628\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0645\u0639\u0637\u0644\u0629 \u0648\u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0645\u0644\u0621 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 12:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-18 10:48:35] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-18 10:48:35] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-18 10:48:35] payload from zeyad: Array
[2026-01-18 10:48:35] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-18 10:48:35] Generated signature: c597e250089b2180c17ca5f149221515926cf18812218c5638f9ea2a91925878
[2026-01-18 10:48:51] API Response zeyad: {"data":[{"ticketId":"36493","subject":"تجربة انشاء","description":"الطابعة تعاني من تسرب في الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 01:48 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_726396893627099.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36493%2Fattachments%2F28956%2Fdownload&contentType=image%2Fjpeg&fileName=media_726396893627099.jpg","content_type":"image/jpeg"}]},{"ticketId":"36467","subject":"مدة استبدال حبر الطابعة","description":"ما هي المدة اللازمة لاستبدال الحبر","status":"ملغي / Cancelled","createdDate":"18/01/2026 12:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"ملغي / Cancelled","createdDate":"18/01/2026 12:40 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1553065865960404.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-18 10:48:51] API Response (HTTP 200): {"data":[{"ticketId":"36493","subject":"تجربة انشاء","description":"الطابعة تعاني من تسرب في الحبر","status":"مفتوح / Open","createdDate":"18/01/2026 01:48 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_726396893627099.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36493%2Fattachments%2F28956%2Fdownload&contentType=image%2Fjpeg&fileName=med
[2026-01-18 10:48:51] taqnyat return: {"data":[{"ticketId":"36493","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0646\u0634\u0627\u0621","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u062a\u0639\u0627\u0646\u064a \u0645\u0646 \u062a\u0633\u0631\u0628 \u0641\u064a \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"18\/01\/2026 01:48 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36493%2Fattachments%2F28956%2Fdownload&contentType=image%2Fjpeg&fileName=media_726396893627099.jpg"},{"ticketId":"36467","subject":"\u0645\u062f\u0629 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062d\u0628\u0631 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"18\/01\/2026 12:42 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36466","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0646\u0634\u0627\u0621 \u0637\u0644\u0628","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u062a\u062a\u0637\u0644\u0628 \u0635\u064a\u0627\u0646\u0629 \u0648\u062a\u0632\u0648\u064a\u062f\u0627 \u0628\u0627\u0644\u062d\u0628\u0631 \u0648\u0627\u0644\u0648\u0631\u0642","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"18\/01\/2026 12:40 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 06:03:34] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 06:03:34] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 06:03:34] payload from zeyad: Array
[2026-01-19 06:03:34] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 06:03:34] Generated signature: dfc0dcdd86ad68520d5de959bdcd7fdb33ea943c01883c92ff335303894570c2
[2026-01-19 06:03:58] API Response zeyad: {"data":[{"ticketId":"36603","subject":"test 1","description":"test whats up","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]},{"ticketId":"35194","subject":"شاشة كبيره","description":"أحتاج إلى شاشة ذات مقاس كبير","status":"مكتمل / Completed","createdDate":"30/12/2025 08:56 AM","conversations":[],"resolution":{"from":"Ali A. Alajlan","message":"حسب المفاهمه الشفهيه معكم انه لطلب شاشة اخرى يلزم توجيه بذلك","sentDate":"31/12/2025 09:45 AM","attachments":[]},"attachments":[{"name":"media_876223888106696.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg","content_type":"image/jpeg"}]},{"ticketId":"35163","subject":"فحص الكمبيوتر","description":"أود فحص جهازي للتأكد من خلوه من الفيروسات.","status":"مكتمل / Completed","createdDate":"29/12/2025 11:14 AM","conversations":[{"from":"Khalid B. Alabdulkareem","message":"عزيزي/عزيزتي Aedh K. Alzahrani, [ في حال عدم إرسال الجهاز سيتم اغلاق الطلب بنهاية دوام يوم الخميس 2026/01/08 للتواصل خالد العبدالكريم 2151 ] يرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"08/01/2026 09:20 AM","attachments":[]},{"from":"Khalid B. Alabdulkareem","message":"عزيزي/عزيزتي Aedh K. Alzahrani, [ آمل التكرم بإحضار الجهاز إلى مبنى (1)، مكتب (251)، وذلك من الساعة 08:00 صباحا حتى 02:00.مساء كما نرجو منك معرفة رقم الطلب المقدم لتتم خدمتكم بشكل أفضلوحسب سياسة الإدارة، سيتم إغلاق الطلب في حالة عدم الاستجابة خلال مدة أقصاها 3 أيام عمل ] يرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"08/01/2026 09:20 AM","attachments":[]},{"from":"Khalid B. Alabdulkareem","message":"عزيزي/عزيزتي Aedh K. Alzahrani, [ آمل التكرم بإحضار الجهاز إلى مبنى (1)، مكتب (251)، وذلك من الساعة 08:00 صباحا حتى 02:00.مساء كما نرجو منك معرفة رقم الطلب المقدم لتتم خدمتكم بشكل أفضل وحسب سياسة الإدارة، سيتم إغلاق الطلب في حالة عدم الاستجابة خلال مدة أقصاها 3 أيام عمل ] يرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"07/01/2026 09:44 AM","attachments":[]},{"from":"Abdullah M. Alateeq","message":"عزيزي/عزيزتي Aedh K. Alzahrani, السلام عليكمتم عمل فحص للجهاز يجب تحديث نسخة الوندوز تحياتييرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"06/01/2026 04:22 PM","attachments":[]}],"resolution":{"from":"Khalid B. Alabdulkareem","message":"بسبب عدم ارسال الجهاز تم اغلاق الطلب","sentDate":"08/01/2026 03:04 PM","attachments":[]},"attachments":[{"name":"media_876223888106696.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35163%2Fattachments%2F28163%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 06:03:58] API Response (HTTP 200): {"data":[{"ticketId":"36603","subject":"test 1","description":"test whats up","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]},
[2026-01-19 06:03:58] taqnyat return: {"data":[{"ticketId":"36603","subject":"test 1","description":"test whats up","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 09:03 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg"},{"ticketId":"35194","subject":"\u0634\u0627\u0634\u0629 \u0643\u0628\u064a\u0631\u0647","description":"\u0623\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0634\u0627\u0634\u0629 \u0630\u0627\u062a \u0645\u0642\u0627\u0633 \u0643\u0628\u064a\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"30\/12\/2025 08:56 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Ali A. Alajlan\n\u062d\u0633\u0628 \u0627\u0644\u0645\u0641\u0627\u0647\u0645\u0647 \u0627\u0644\u0634\u0641\u0647\u064a\u0647 \u0645\u0639\u0643\u0645 \u0627\u0646\u0647 \u0644\u0637\u0644\u0628 \u0634\u0627\u0634\u0629 \u0627\u062e\u0631\u0649 \u064a\u0644\u0632\u0645 \u062a\u0648\u062c\u064a\u0647 \u0628\u0630\u0644\u0643\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg"},{"ticketId":"35163","subject":"\u0641\u062d\u0635 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631","description":"\u0623\u0648\u062f \u0641\u062d\u0635 \u062c\u0647\u0627\u0632\u064a \u0644\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u062e\u0644\u0648\u0647 \u0645\u0646 \u0627\u0644\u0641\u064a\u0631\u0648\u0633\u0627\u062a.","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"29\/12\/2025 11:14 AM","conversations":"from: Khalid B. Alabdulkareem\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Aedh K. Alzahrani, [ \u0641\u064a \u062d\u0627\u0644 \u0639\u062f\u0645 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u062c\u0647\u0627\u0632 \u0633\u064a\u062a\u0645 \u0627\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u0628\u0646\u0647\u0627\u064a\u0629 \u062f\u0648\u0627\u0645 \u064a\u0648\u0645 \u0627\u0644\u062e\u0645\u064a\u0633 2026\/01\/08 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u062e\u0627\u0644\u062f \u0627\u0644\u0639\u0628\u062f\u0627\u0644\u0643\u0631\u064a\u0645 2151 ] \u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\nfrom: Khalid B. Alabdulkareem\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Aedh K. Alzahrani, [ \u0622\u0645\u0644 \u0627\u0644\u062a\u0643\u0631\u0645 \u0628\u0625\u062d\u0636\u0627\u0631 \u0627\u0644\u062c\u0647\u0627\u0632 \u0625\u0644\u0649 \u0645\u0628\u0646\u0649 (1)\u060c \u0645\u0643\u062a\u0628 (251)\u060c \u0648\u0630\u0644\u0643 \u0645\u0646 \u0627\u0644\u0633\u0627\u0639\u0629 08:00 \u0635\u0628\u0627\u062d\u0627 \u062d\u062a\u0649 02:00.\u0645\u0633\u0627\u0621 \u0643\u0645\u0627 \u0646\u0631\u062c\u0648 \u0645\u0646\u0643 \u0645\u0639\u0631\u0641\u0629 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0627\u0644\u0645\u0642\u062f\u0645 \u0644\u062a\u062a\u0645 \u062e\u062f\u0645\u062a\u0643\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644\u0648\u062d\u0633\u0628 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629\u060c \u0633\u064a\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u062f\u0645 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u062e\u0644\u0627\u0644 \u0645\u062f\u0629 \u0623\u0642\u0635\u0627\u0647\u0627 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 ] \u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\nfrom: Khalid B. Alabdulkareem\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Aedh K. Alzahrani, [ \u0622\u0645\u0644 \u0627\u0644\u062a\u0643\u0631\u0645 \u0628\u0625\u062d\u0636\u0627\u0631 \u0627\u0644\u062c\u0647\u0627\u0632 \u0625\u0644\u0649 \u0645\u0628\u0646\u0649 (1)\u060c \u0645\u0643\u062a\u0628 (251)\u060c \u0648\u0630\u0644\u0643 \u0645\u0646 \u0627\u0644\u0633\u0627\u0639\u0629 08:00 \u0635\u0628\u0627\u062d\u0627 \u062d\u062a\u0649 02:00.\u0645\u0633\u0627\u0621 \u0643\u0645\u0627 \u0646\u0631\u062c\u0648 \u0645\u0646\u0643 \u0645\u0639\u0631\u0641\u0629 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0627\u0644\u0645\u0642\u062f\u0645 \u0644\u062a\u062a\u0645 \u062e\u062f\u0645\u062a\u0643\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0648\u062d\u0633\u0628 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629\u060c \u0633\u064a\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u062f\u0645 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u062e\u0644\u0627\u0644 \u0645\u062f\u0629 \u0623\u0642\u0635\u0627\u0647\u0627 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 ] \u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\nfrom: Abdullah M. Alateeq\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Aedh K. Alzahrani, \u0627\u0644\u0633\u0644\u0627\u0645 \u0639\u0644\u064a\u0643\u0645\u062a\u0645 \u0639\u0645\u0644 \u0641\u062d\u0635 \u0644\u0644\u062c\u0647\u0627\u0632 \u064a\u062c\u0628 \u062a\u062d\u062f\u064a\u062b \u0646\u0633\u062e\u0629 \u0627\u0644\u0648\u0646\u062f\u0648\u0632 \u062a\u062d\u064a\u0627\u062a\u064a\u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\n","resolution":"from: Khalid B. Alabdulkareem\n\u0628\u0633\u0628\u0628 \u0639\u062f\u0645 \u0627\u0631\u0633\u0627\u0644 \u0627\u0644\u062c\u0647\u0627\u0632 \u062a\u0645 \u0627\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35163%2Fattachments%2F28163%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 06:58:13] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 06:58:13] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 06:58:13] payload from zeyad: Array
[2026-01-19 06:58:13] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 06:58:13] Generated signature: fd9d4c134f202c6005ecd3b818baf4811c2b41a3f34e0385b8cd1d3e22dbec90
[2026-01-19 06:58:31] API Response zeyad: {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]},{"ticketId":"35194","subject":"شاشة كبيره","description":"أحتاج إلى شاشة ذات مقاس كبير","status":"مكتمل / Completed","createdDate":"30/12/2025 08:56 AM","conversations":[],"resolution":{"from":"Ali A. Alajlan","message":"حسب المفاهمه الشفهيه معكم انه لطلب شاشة اخرى يلزم توجيه بذلك","sentDate":"31/12/2025 09:45 AM","attachments":[]},"attachments":[{"name":"media_876223888106696.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 06:58:31] API Response (HTTP 200): {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"a
[2026-01-19 06:58:31] taqnyat return: {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"19\/01\/2026 09:38 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest 2 tttttttttttttttttt\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 09:03 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg"},{"ticketId":"35194","subject":"\u0634\u0627\u0634\u0629 \u0643\u0628\u064a\u0631\u0647","description":"\u0623\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0634\u0627\u0634\u0629 \u0630\u0627\u062a \u0645\u0642\u0627\u0633 \u0643\u0628\u064a\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"30\/12\/2025 08:56 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Ali A. Alajlan\n\u062d\u0633\u0628 \u0627\u0644\u0645\u0641\u0627\u0647\u0645\u0647 \u0627\u0644\u0634\u0641\u0647\u064a\u0647 \u0645\u0639\u0643\u0645 \u0627\u0646\u0647 \u0644\u0637\u0644\u0628 \u0634\u0627\u0634\u0629 \u0627\u062e\u0631\u0649 \u064a\u0644\u0632\u0645 \u062a\u0648\u062c\u064a\u0647 \u0628\u0630\u0644\u0643\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 07:06:59] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 07:06:59] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 07:06:59] payload from zeyad: Array
[2026-01-19 07:06:59] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 07:06:59] Generated signature: c6acc5cced97b5638d9cb3308876edc0518780c0aaf272863222efe1a44aaba1
[2026-01-19 07:07:16] API Response zeyad: {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]},{"ticketId":"35194","subject":"شاشة كبيره","description":"أحتاج إلى شاشة ذات مقاس كبير","status":"مكتمل / Completed","createdDate":"30/12/2025 08:56 AM","conversations":[],"resolution":{"from":"Ali A. Alajlan","message":"حسب المفاهمه الشفهيه معكم انه لطلب شاشة اخرى يلزم توجيه بذلك","sentDate":"31/12/2025 09:45 AM","attachments":[]},"attachments":[{"name":"media_876223888106696.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 07:07:16] API Response (HTTP 200): {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"a
[2026-01-19 07:07:16] taqnyat return: {"data":[{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"19\/01\/2026 09:38 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest 2 tttttttttttttttttt\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 09:03 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg"},{"ticketId":"35194","subject":"\u0634\u0627\u0634\u0629 \u0643\u0628\u064a\u0631\u0647","description":"\u0623\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0634\u0627\u0634\u0629 \u0630\u0627\u062a \u0645\u0642\u0627\u0633 \u0643\u0628\u064a\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"30\/12\/2025 08:56 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Ali A. Alajlan\n\u062d\u0633\u0628 \u0627\u0644\u0645\u0641\u0627\u0647\u0645\u0647 \u0627\u0644\u0634\u0641\u0647\u064a\u0647 \u0645\u0639\u0643\u0645 \u0627\u0646\u0647 \u0644\u0637\u0644\u0628 \u0634\u0627\u0634\u0629 \u0627\u062e\u0631\u0649 \u064a\u0644\u0632\u0645 \u062a\u0648\u062c\u064a\u0647 \u0628\u0630\u0644\u0643\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F35194%2Fattachments%2F28179%2Fdownload&contentType=image%2Fjpeg&fileName=media_876223888106696.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 07:55:02] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 07:55:02] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 07:55:02] payload from zeyad: Array
[2026-01-19 07:55:02] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 07:55:02] Generated signature: 08998e7c3802b9ca420b8bb3dc9aecc07c05ea7e3caf34c41de332137084acd6
[2026-01-19 07:55:20] API Response zeyad: {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 07:55:20] API Response (HTTP 200): {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"
[2026-01-19 07:55:20] taqnyat return: {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 10:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"19\/01\/2026 09:38 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest 2 tttttttttttttttttt\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 09:03 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 07:56:03] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 07:56:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 07:56:03] payload from zeyad: Array
[2026-01-19 07:56:03] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 07:56:03] Generated signature: cbbac95c020b8c74038d358b4540eb3cbaca49b3b5361b0a511c438a332b9ccb
[2026-01-19 07:56:20] API Response zeyad: {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"مفتوح / Open","createdDate":"19/01/2026 09:03 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1541482277109902.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 07:56:20] API Response (HTTP 200): {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"
[2026-01-19 07:56:20] taqnyat return: {"data":[{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 10:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"19\/01\/2026 09:38 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest 2 tttttttttttttttttt\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36603","subject":"test 1","description":"test whats app","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 09:03 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36603%2Fattachments%2F28968%2Fdownload&contentType=image%2Fjpeg&fileName=media_1541482277109902.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-19 08:49:52] Received request webengage: { "MobileNumber": "0504156751" }
[2026-01-19 08:49:52] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-19 08:49:52] payload from zeyad: Array
[2026-01-19 08:49:52] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-01-19 08:49:52] Generated signature: b617b360c3d5f6e76076753d383ca4244aaf8a5ce07307b9210b523f1a43ee74
[2026-01-19 08:50:10] API Response zeyad: {"data":[{"ticketId":"36716","subject":"test 4","description":"new test 4","status":"مفتوح / Open","createdDate":"19/01/2026 11:49 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"مكتمل / Completed","createdDate":"19/01/2026 09:38 AM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test 2 tttttttttttttttttt","sentDate":"19/01/2026 09:47 AM","attachments":[]},"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-19 08:50:10] API Response (HTTP 200): {"data":[{"ticketId":"36716","subject":"test 4","description":"new test 4","status":"مفتوح / Open","createdDate":"19/01/2026 11:49 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"مفتوح / Open","createdDate":"19/01/2026 10:40 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36626","subject":"test 2","description":"test 2 ttttttttttttt
[2026-01-19 08:50:10] taqnyat return: {"data":[{"ticketId":"36716","subject":"test 4","description":"new test 4","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 11:49 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36665","subject":"Status of Request 36626","description":"What is the status of my request 36626","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"19\/01\/2026 10:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36626","subject":"test 2","description":"test 2 tttttttttttttttttt","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"19\/01\/2026 09:38 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest 2 tttttttttttttttttt\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-20 18:23:10] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-20 18:23:10] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-20 18:23:10] payload from zeyad: Array
[2026-01-20 18:23:10] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-20 18:23:10] Generated signature: 5d39a6cb9007a03b02cb0235fd1c5e147487047f7111863b0bd4dfdfddda9401
[2026-01-20 18:23:42] API Response zeyad: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"36885","subject":"test","description":"test","status":"مفتوح / Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36746","subject":"تجربة عنوان","description":"وصف التجربة","status":"ملغي / Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-20 18:23:42] API Response (HTTP 200): {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=applica
[2026-01-20 18:23:42] taqnyat return: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"36885","subject":"test","description":"test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36746","subject":"\u062a\u062c\u0631\u0628\u0629 \u0639\u0646\u0648\u0627\u0646","description":"\u0648\u0635\u0641 \u0627\u0644\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-20 18:24:32] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-20 18:24:32] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-20 18:24:32] payload from zeyad: Array
[2026-01-20 18:24:32] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-20 18:24:32] Generated signature: 4d431295220a3170b910c8a0a860185e314d8ce8870259c0a6022007c01098da
[2026-01-20 18:25:03] API Response zeyad: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"36885","subject":"test","description":"test","status":"مفتوح / Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36746","subject":"تجربة عنوان","description":"وصف التجربة","status":"ملغي / Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-20 18:25:03] API Response (HTTP 200): {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=applica
[2026-01-20 18:25:03] taqnyat return: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"36885","subject":"test","description":"test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36746","subject":"\u062a\u062c\u0631\u0628\u0629 \u0639\u0646\u0648\u0627\u0646","description":"\u0648\u0635\u0641 \u0627\u0644\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-20 18:25:22] Received request webengage: { "MobileNumber": "0500353162" }
[2026-01-20 18:25:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-20 18:25:22] payload from zeyad: Array
[2026-01-20 18:25:22] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-01-20 18:25:22] Generated signature: d13ffd2bf49d8de147dce2fab4d1a1859ad9cd78c5f5d2773c783204b481a3b1
[2026-01-20 18:25:53] API Response zeyad: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"36885","subject":"test","description":"test","status":"مفتوح / Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36746","subject":"تجربة عنوان","description":"وصف التجربة","status":"ملغي / Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-20 18:25:53] API Response (HTTP 200): {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"مكتمل / Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":[],"resolution":{"from":"Sattam bin obaid","message":"test","sentDate":"Jan 20, 2026 12:57 PM","attachments":[]},"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=applica
[2026-01-20 18:25:53] taqnyat return: {"data":[{"ticketId":"36887","subject":"test","description":"test","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 20, 2026 12:46 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Sattam bin obaid\ntest\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36887%2Fattachments%2F29005%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"36885","subject":"test","description":"test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 20, 2026 12:36 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36746","subject":"\u062a\u062c\u0631\u0628\u0629 \u0639\u0646\u0648\u0627\u0646","description":"\u0648\u0635\u0641 \u0627\u0644\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 19, 2026 12:58 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-25 08:10:57] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-25 08:10:57] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-25 08:10:57] payload from zeyad: Array
[2026-01-25 08:10:57] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-25 08:10:57] Generated signature: 7a0aa86aa0da08f83f3e656723d1948c68af1ea25928beee77ba10da7f411cf9
[2026-01-25 08:11:10] API Response zeyad: {"data":[{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مفتوح / Open","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجربة: مشكلة 9","description":"يرجى إهمال الطلب","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-25 08:11:10] API Response (HTTP 200): {"data":[{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مفتوح / Open","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36411","subject":"تجر�
[2026-01-25 08:11:10] taqnyat return: {"data":[{"ticketId":"37147","subject":"\u062a\u062c\u0631\u0628\u0629 32","description":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 25, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36411","subject":"\u062a\u062c\u0631\u0628\u0629: \u0645\u0634\u0643\u0644\u0629 9","description":"\u064a\u0631\u062c\u0649 \u0625\u0647\u0645\u0627\u0644 \u0627\u0644\u0637\u0644\u0628","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-25 10:32:33] Received request webengage: { "MobileNumber": "0505174888" }
[2026-01-25 10:32:33] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-25 10:32:33] payload from zeyad: Array
[2026-01-25 10:32:33] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-01-25 10:32:33] Generated signature: ea891dab98af5753156ffdbcfcbab864050ec7df656dff2fa58485dbfc4657be
[2026-01-25 10:32:45] API Response zeyad: {"data":[{"ticketId":"36467","subject":"مدة استبدال حبر الطابعة","description":"ما هي المدة اللازمة لاستبدال الحبر","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 12:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 12:40 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1553065865960404.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg","content_type":"image/jpeg"}]},{"ticketId":"36465","subject":"طلب تجربة","description":"الطابعة معطلة وتحتاج إلى إعادة ملء الحبر","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 12:32 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1199304105708798.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-25 10:32:45] API Response (HTTP 200): {"data":[{"ticketId":"36467","subject":"مدة استبدال حبر الطابعة","description":"ما هي المدة اللازمة لاستبدال الحبر","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 12:42 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36466","subject":"تجربة انشاء طلب","description":"الطابعة تتطلب صيانة وتزويدا بالحبر والورق","status":"ملغي / Cancelled","createdDate":"Jan 18, 
[2026-01-25 10:32:45] taqnyat return: {"data":[{"ticketId":"36467","subject":"\u0645\u062f\u0629 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062d\u0628\u0631 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 12:42 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36466","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0646\u0634\u0627\u0621 \u0637\u0644\u0628","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u062a\u062a\u0637\u0644\u0628 \u0635\u064a\u0627\u0646\u0629 \u0648\u062a\u0632\u0648\u064a\u062f\u0627 \u0628\u0627\u0644\u062d\u0628\u0631 \u0648\u0627\u0644\u0648\u0631\u0642","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 12:40 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36466%2Fattachments%2F28949%2Fdownload&contentType=image%2Fjpeg&fileName=media_1553065865960404.jpg"},{"ticketId":"36465","subject":"\u0637\u0644\u0628 \u062a\u062c\u0631\u0628\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0645\u0639\u0637\u0644\u0629 \u0648\u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0645\u0644\u0621 \u0627\u0644\u062d\u0628\u0631","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 12:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36465%2Fattachments%2F28948%2Fdownload&contentType=image%2Fjpeg&fileName=media_1199304105708798.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-27 12:08:43] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-27 12:08:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-27 12:08:43] payload from zeyad: Array
[2026-01-27 12:08:43] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-27 12:08:43] Generated signature: bb6468e20ddfc89f5a5f8870ccfead0101dca9274c14b97cc57dcaf02215a175
[2026-01-27 12:08:56] API Response zeyad: {"data":[{"ticketId":"37457","subject":"تجربة اخر مره ان شاء الله","description":"لتنزيل برنامج أكروبات","status":"مفتوح / Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":{"from":"Abeer Ahmed Alsuwailem","message":"تم إغلاق الطلب حيث تم إنشاؤه بغرض التجربة","sentDate":"Jan 25, 2026 01:28 PM","attachments":[]},"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-27 12:08:56] API Response (HTTP 200): {"data":[{"ticketId":"37457","subject":"تجربة اخر مره ان شاء الله","description":"لتنزيل برنامج أكروبات","status":"مفتوح / Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":{"from":"Abeer Ahmed Alsuwailem","message
[2026-01-27 12:08:56] taqnyat return: {"data":[{"ticketId":"37457","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u062e\u0631 \u0645\u0631\u0647 \u0627\u0646 \u0634\u0627\u0621 \u0627\u0644\u0644\u0647","description":"\u0644\u062a\u0646\u0632\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0623\u0643\u0631\u0648\u0628\u0627\u062a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37147","subject":"\u062a\u062c\u0631\u0628\u0629 32","description":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Abeer Ahmed Alsuwailem\n\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u062d\u064a\u062b \u062a\u0645 \u0625\u0646\u0634\u0627\u0624\u0647 \u0628\u063a\u0631\u0636 \u0627\u0644\u062a\u062c\u0631\u0628\u0629\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-27 12:09:36] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-27 12:09:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-27 12:09:36] payload from zeyad: Array
[2026-01-27 12:09:36] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-27 12:09:36] Generated signature: 21fb3894e91a0a6cf47123ada44a5b437169d884c0576e31d8caf5a02c6ce914
[2026-01-27 12:09:50] API Response zeyad: {"data":[{"ticketId":"37457","subject":"تجربة اخر مره ان شاء الله","description":"لتنزيل برنامج أكروبات","status":"مفتوح / Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة رد","sentDate":"Jan 27, 2026 03:09 PM","attachments":[]}],"resolution":null,"attachments":[]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":{"from":"Abeer Ahmed Alsuwailem","message":"تم إغلاق الطلب حيث تم إنشاؤه بغرض التجربة","sentDate":"Jan 25, 2026 01:28 PM","attachments":[]},"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-27 12:09:50] API Response (HTTP 200): {"data":[{"ticketId":"37457","subject":"تجربة اخر مره ان شاء الله","description":"لتنزيل برنامج أكروبات","status":"مفتوح / Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":[{"from":"Hadeel M. Alwattban","message":"تجربة رد","sentDate":"Jan 27, 2026 03:09 PM","attachments":[]}],"resolution":null,"attachments":[]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","
[2026-01-27 12:09:50] taqnyat return: {"data":[{"ticketId":"37457","subject":"\u062a\u062c\u0631\u0628\u0629 \u0627\u062e\u0631 \u0645\u0631\u0647 \u0627\u0646 \u0634\u0627\u0621 \u0627\u0644\u0644\u0647","description":"\u0644\u062a\u0646\u0632\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0623\u0643\u0631\u0648\u0628\u0627\u062a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 27, 2026 03:07 PM","conversations":"from: Hadeel M. Alwattban\n\u062a\u062c\u0631\u0628\u0629 \u0631\u062f\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37147","subject":"\u062a\u062c\u0631\u0628\u0629 32","description":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Abeer Ahmed Alsuwailem\n\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u062d\u064a\u062b \u062a\u0645 \u0625\u0646\u0634\u0627\u0624\u0647 \u0628\u063a\u0631\u0636 \u0627\u0644\u062a\u062c\u0631\u0628\u0629\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-29 04:57:14] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-29 04:57:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-29 04:57:14] payload from zeyad: Array
[2026-01-29 04:57:14] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-29 04:57:14] Generated signature: e3d22b9044b196d296280d5237324699045825383fb013ff08db8634059cda4d
[2026-01-29 04:57:27] API Response zeyad: {"data":[{"ticketId":"37554","subject":"حل مشكلة الطباعة","description":"أواجه مشكلة في الطابعة","status":"مفتوح / Open","createdDate":"Jan 29, 2026 07:56 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1401350541724698.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=media_1401350541724698.jpg","content_type":"image/jpeg"}]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":{"from":"Abeer Ahmed Alsuwailem","message":"تم إغلاق الطلب حيث تم إنشاؤه بغرض التجربة","sentDate":"Jan 25, 2026 01:28 PM","attachments":[]},"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-29 04:57:27] API Response (HTTP 200): {"data":[{"ticketId":"37554","subject":"حل مشكلة الطباعة","description":"أواجه مشكلة في الطابعة","status":"مفتوح / Open","createdDate":"Jan 29, 2026 07:56 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1401350541724698.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=media
[2026-01-29 04:57:27] taqnyat return: {"data":[{"ticketId":"37554","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0628\u0627\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 29, 2026 07:56 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=media_1401350541724698.jpg"},{"ticketId":"37147","subject":"\u062a\u062c\u0631\u0628\u0629 32","description":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Abeer Ahmed Alsuwailem\n\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u062d\u064a\u062b \u062a\u0645 \u0625\u0646\u0634\u0627\u0624\u0647 \u0628\u063a\u0631\u0636 \u0627\u0644\u062a\u062c\u0631\u0628\u0629\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-01-29 04:59:58] Received request webengage: { "MobileNumber": "0533344468" }
[2026-01-29 04:59:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-01-29 04:59:58] payload from zeyad: Array
[2026-01-29 04:59:58] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-01-29 04:59:58] Generated signature: 0d65b3cdc18d71a62ede2087e5b43a1b876d788f672605c1559af0ef00d4c088
[2026-01-29 05:00:11] API Response zeyad: {"data":[{"ticketId":"37554","subject":"حل مشكلة الطباعة","description":"أواجه مشكلة في الطابعة","status":"ملغي / Cancelled","createdDate":"Jan 29, 2026 07:56 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1401350541724698.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=media_1401350541724698.jpg","content_type":"image/jpeg"}]},{"ticketId":"37147","subject":"تجربة 32","description":"عطل في الطابعة","status":"مكتمل / Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":[],"resolution":{"from":"Abeer Ahmed Alsuwailem","message":"تم إغلاق الطلب حيث تم إنشاؤه بغرض التجربة","sentDate":"Jan 25, 2026 01:28 PM","attachments":[]},"attachments":[]},{"ticketId":"36414","subject":"حل مشكلة الشاشة","description":"أواجه مشكلة في الشاشة","status":"ملغي / Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-01-29 05:00:11] API Response (HTTP 200): {"data":[{"ticketId":"37554","subject":"حل مشكلة الطباعة","description":"أواجه مشكلة في الطابعة","status":"ملغي / Cancelled","createdDate":"Jan 29, 2026 07:56 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1401350541724698.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=me
[2026-01-29 05:00:11] taqnyat return: {"data":[{"ticketId":"37554","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0628\u0627\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 29, 2026 07:56 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F37554%2Fattachments%2F29252%2Fdownload&contentType=image%2Fjpeg&fileName=media_1401350541724698.jpg"},{"ticketId":"37147","subject":"\u062a\u062c\u0631\u0628\u0629 32","description":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Jan 25, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Abeer Ahmed Alsuwailem\n\u062a\u0645 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0637\u0644\u0628 \u062d\u064a\u062b \u062a\u0645 \u0625\u0646\u0634\u0627\u0624\u0647 \u0628\u063a\u0631\u0636 \u0627\u0644\u062a\u062c\u0631\u0628\u0629\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36414","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0634\u0627\u0634\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0634\u0627\u0634\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 18, 2026 11:10 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-01 16:43:01] Received request webengage: { "MobileNumber": "0533344468" }
[2026-02-01 16:43:01] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-01 16:43:01] payload from zeyad: Array
[2026-02-01 16:43:01] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-01 16:43:01] Generated signature: 82c92bbdc3ef6d60fc77e6ecabceee39f690761d3878aac46cd8059d8440332c
[2026-02-01 16:43:13] API Response zeyad: {"data":[{"ticketId":"37805","subject":"تجربة مشكلة رقم 4","description":"تطبيق مشكلة رقم 4","status":"مفتوح / Open","createdDate":"Feb 1, 2026 07:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37804","subject":"تجربة مشكلة رقم ثلاثة","description":"تجربة المشكلة الثالثة","status":"مفتوح / Open","createdDate":"Feb 1, 2026 07:33 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37803","subject":"تجربة مشكلة رقم 2","description":"المشكلة الثانية في التجربة","status":"مفتوح / Open","createdDate":"Feb 1, 2026 07:30 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-01 16:43:13] API Response (HTTP 200): {"data":[{"ticketId":"37805","subject":"تجربة مشكلة رقم 4","description":"تطبيق مشكلة رقم 4","status":"مفتوح / Open","createdDate":"Feb 1, 2026 07:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37804","subject":"تجربة مشكلة رقم ثلاثة","description":"تجربة المشكلة الثالثة","status":"مفتوح / Open","createdDate":"Feb 1, 2026 07:33 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId
[2026-02-01 16:43:13] taqnyat return: {"data":[{"ticketId":"37805","subject":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0634\u0643\u0644\u0629 \u0631\u0642\u0645 4","description":"\u062a\u0637\u0628\u064a\u0642 \u0645\u0634\u0643\u0644\u0629 \u0631\u0642\u0645 4","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 1, 2026 07:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37804","subject":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0634\u0643\u0644\u0629 \u0631\u0642\u0645 \u062b\u0644\u0627\u062b\u0629","description":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 1, 2026 07:33 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37803","subject":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0634\u0643\u0644\u0629 \u0631\u0642\u0645 2","description":"\u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629 \u0641\u064a \u0627\u0644\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 1, 2026 07:30 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-03 09:38:46] Received request webengage: { "MobileNumber": "0533344468" }
[2026-02-03 09:38:46] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-03 09:38:46] payload from zeyad: Array
[2026-02-03 09:38:46] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-03 09:38:46] Generated signature: 8ef1e48b86eaa75643f7b398be1ea2656993a84bbaf12b710a77f3442c3bef9d
[2026-02-03 09:38:58] API Response zeyad: {"data":[{"ticketId":"37967","subject":"التجربة 4","description":"التجربة الرابعة","status":"مفتوح / Open","createdDate":"Feb 3, 2026 12:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37966","subject":"تجربة ثالثه","description":"التجربة الثالثة","status":"مفتوح / Open","createdDate":"Feb 3, 2026 12:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37964","subject":"تجربة ثانية","description":"التجربة الثانية","status":"مفتوح / Open","createdDate":"Feb 3, 2026 12:15 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-03 09:38:58] API Response (HTTP 200): {"data":[{"ticketId":"37967","subject":"التجربة 4","description":"التجربة الرابعة","status":"مفتوح / Open","createdDate":"Feb 3, 2026 12:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37966","subject":"تجربة ثالثه","description":"التجربة الثالثة","status":"مفتوح / Open","createdDate":"Feb 3, 2026 12:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"37964","subject":"تجربة ثانية",
[2026-02-03 09:38:58] taqnyat return: {"data":[{"ticketId":"37967","subject":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 4","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 3, 2026 12:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37966","subject":"\u062a\u062c\u0631\u0628\u0629 \u062b\u0627\u0644\u062b\u0647","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 3, 2026 12:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37964","subject":"\u062a\u062c\u0631\u0628\u0629 \u062b\u0627\u0646\u064a\u0629","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 3, 2026 12:15 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 04:32:46] Received request webengage: { "MobileNumber": "0501999884" }
[2026-02-05 04:32:46] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 04:32:46] payload from zeyad: Array
[2026-02-05 04:32:46] payload from zeyad: {"MobileNumber":"0501999884"}
[2026-02-05 04:32:46] Generated signature: 32a85d2505b191b82640befef84c63356c171cef67979f05716e1a1bd710bf8a
[2026-02-05 04:32:59] API Response zeyad: {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرامج والمشاكل التابعة لها","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 04:32:59] API Response (HTTP 200): {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرا
[2026-02-05 04:32:59] taqnyat return: {"data":[{"ticketId":"38037","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u062a\u064a\u0633\u064a\u0631","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38034","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0641\u0643 \u0627\u0644\u0642\u0641\u0644 \u0644\u0644\u062d\u0633\u0627\u0628\u0627\u062a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38033","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0648\u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0647\u0627","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 04:34:08] Received request webengage: { "MobileNumber": "0501999884" }
[2026-02-05 04:34:08] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 04:34:08] payload from zeyad: Array
[2026-02-05 04:34:08] payload from zeyad: {"MobileNumber":"0501999884"}
[2026-02-05 04:34:08] Generated signature: f06f6d62d826d432856123202c9ccb54d126e9ac807adfc799cd2f40082e893f
[2026-02-05 04:34:20] API Response zeyad: {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرامج والمشاكل التابعة لها","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 04:34:20] API Response (HTTP 200): {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرا
[2026-02-05 04:34:20] taqnyat return: {"data":[{"ticketId":"38037","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u062a\u064a\u0633\u064a\u0631","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38034","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0641\u0643 \u0627\u0644\u0642\u0641\u0644 \u0644\u0644\u062d\u0633\u0627\u0628\u0627\u062a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38033","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0648\u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0647\u0627","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 04:35:42] Received request webengage: { "MobileNumber": "0501999884" }
[2026-02-05 04:35:42] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 04:35:42] payload from zeyad: Array
[2026-02-05 04:35:42] payload from zeyad: {"MobileNumber":"0501999884"}
[2026-02-05 04:35:42] Generated signature: 5fd066d96be7a643de3477287882086206b7332e16896fa8c0094141aae00016
[2026-02-05 04:35:55] API Response zeyad: {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرامج والمشاكل التابعة لها","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 04:35:55] API Response (HTTP 200): {"data":[{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38033","subject":"استفسار البرا
[2026-02-05 04:35:55] taqnyat return: {"data":[{"ticketId":"38037","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u062a\u064a\u0633\u064a\u0631","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38034","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0641\u0643 \u0627\u0644\u0642\u0641\u0644 \u0644\u0644\u062d\u0633\u0627\u0628\u0627\u062a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38033","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0648\u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0647\u0627","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 04:39:16] Received request webengage: { "MobileNumber": "0501999884" }
[2026-02-05 04:39:16] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 04:39:16] payload from zeyad: Array
[2026-02-05 04:39:16] payload from zeyad: {"MobileNumber":"0501999884"}
[2026-02-05 04:39:16] Generated signature: 6c90c51876d03d2e7f3f2af0b187243f3b44f6e90bf56f17c466255ce3844f2d
[2026-02-05 04:39:29] API Response zeyad: {"data":[{"ticketId":"38085","subject":"تجربه","description":"تجربة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 07:37 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 04:39:29] API Response (HTTP 200): {"data":[{"ticketId":"38085","subject":"تجربه","description":"تجربة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 07:37 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","descrip
[2026-02-05 04:39:29] taqnyat return: {"data":[{"ticketId":"38085","subject":"\u062a\u062c\u0631\u0628\u0647","description":"\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 07:37 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38037","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u062a\u064a\u0633\u064a\u0631","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38034","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0641\u0643 \u0627\u0644\u0642\u0641\u0644 \u0644\u0644\u062d\u0633\u0627\u0628\u0627\u062a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 04:46:49] Received request webengage: { "MobileNumber": "0501999884" }
[2026-02-05 04:46:49] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 04:46:49] payload from zeyad: Array
[2026-02-05 04:46:49] payload from zeyad: {"MobileNumber":"0501999884"}
[2026-02-05 04:46:49] Generated signature: 058771edb85727b4d6af650b8aa7075d597f7a831a2f1978ca843bd161fef728
[2026-02-05 04:47:01] API Response zeyad: {"data":[{"ticketId":"38085","subject":"تجربه","description":"تجربة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 07:37 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 04:47:01] API Response (HTTP 200): {"data":[{"ticketId":"38085","subject":"تجربه","description":"تجربة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 07:37 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38037","subject":"استفسار مشاكل تيسير","description":"","status":"مكتمل / Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38034","subject":"استفسار فك القفل للحسابات","de
[2026-02-05 04:47:01] taqnyat return: {"data":[{"ticketId":"38085","subject":"\u062a\u062c\u0631\u0628\u0647","description":"\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 07:37 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38037","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u062a\u064a\u0633\u064a\u0631","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38034","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0641\u0643 \u0627\u0644\u0642\u0641\u0644 \u0644\u0644\u062d\u0633\u0627\u0628\u0627\u062a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 4, 2026 11:53 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 05:42:03] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-05 05:42:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 05:42:03] payload from zeyad: Array
[2026-02-05 05:42:03] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-05 05:42:03] Generated signature: 154c8fd8f8fe4e880db546f2e5520e3977086e60b6520844c09d163d5dcc9785
[2026-02-05 05:42:17] API Response zeyad: {"data":[{"ticketId":"38093","subject":"اختبار مرفق 2","description":"تفاصيل الملحق الثاني","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:28 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38092","subject":"تجربة مرفق","description":"تفاصيل مصحوبة بمرفق","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:25 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38091","subject":"دعم فني","description":"تفاصيل الدعم الفني","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:16 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 05:42:17] API Response (HTTP 200): {"data":[{"ticketId":"38093","subject":"اختبار مرفق 2","description":"تفاصيل الملحق الثاني","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:28 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38092","subject":"تجربة مرفق","description":"تفاصيل مصحوبة بمرفق","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:25 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38091","subject":"د
[2026-02-05 05:42:17] taqnyat return: {"data":[{"ticketId":"38093","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0645\u0631\u0641\u0642 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u0644\u062d\u0642 \u0627\u0644\u062b\u0627\u0646\u064a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 08:28 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38092","subject":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0631\u0641\u0642","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0645\u0635\u062d\u0648\u0628\u0629 \u0628\u0645\u0631\u0641\u0642","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 08:25 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38091","subject":"\u062f\u0639\u0645 \u0641\u0646\u064a","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 08:16 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 06:17:45] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-05 06:17:45] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 06:17:45] payload from zeyad: Array
[2026-02-05 06:17:45] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-05 06:17:45] Generated signature: 5944004b02f9478b64f3842e3f23dd407ada4b62d9576039c01f7ccbac73f21d
[2026-02-05 06:17:58] API Response zeyad: {"data":[{"ticketId":"38097","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 09:17 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38097%2Fattachments%2F29446%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"image/jpeg"}]},{"ticketId":"38095","subject":"bbb","description":"bbbb","status":"مفتوح / Open","createdDate":"Feb 5, 2026 09:02 AM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38095%2Fattachments%2F29445%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38093","subject":"اختبار مرفق 2","description":"تفاصيل الملحق الثاني","status":"مفتوح / Open","createdDate":"Feb 5, 2026 08:28 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 06:17:58] API Response (HTTP 200): {"data":[{"ticketId":"38097","subject":"عطل في الطابعة","description":"الطابعة لا تطبع من الشبكة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 09:17 AM","conversations":[],"resolution":null,"attachments":[{"name":"w1.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38097%2Fattachments%2F29446%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg","content_type":"i
[2026-02-05 06:17:58] taqnyat return: {"data":[{"ticketId":"38097","subject":"\u0639\u0637\u0644 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0637\u0628\u0639 \u0645\u0646 \u0627\u0644\u0634\u0628\u0643\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 09:17 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38097%2Fattachments%2F29446%2Fdownload&contentType=image%2Fjpeg&fileName=w1.jpg"},{"ticketId":"38095","subject":"bbb","description":"bbbb","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 09:02 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38095%2Fattachments%2F29445%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38093","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0645\u0631\u0641\u0642 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u0644\u062d\u0642 \u0627\u0644\u062b\u0627\u0646\u064a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 08:28 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 13:39:24] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-05 13:39:24] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 13:39:24] payload from zeyad: Array
[2026-02-05 13:39:24] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-05 13:39:24] Generated signature: 062a7209ca2290a212fb1c4cc9d5aea6cba7b769433060623f30d5db59c11b09
[2026-02-05 13:39:37] API Response zeyad: {"data":[{"ticketId":"38186","subject":"test","description":"الطابعة متوقفة عن العمل","status":"مفتوح / Open","createdDate":"Feb 5, 2026 04:38 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38169","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 02:51 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38132","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 11:22 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 13:39:37] API Response (HTTP 200): {"data":[{"ticketId":"38186","subject":"test","description":"الطابعة متوقفة عن العمل","status":"مفتوح / Open","createdDate":"Feb 5, 2026 04:38 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38169","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 02:51 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38132","subject":"b
[2026-02-05 13:39:37] taqnyat return: {"data":[{"ticketId":"38186","subject":"test","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0645\u062a\u0648\u0642\u0641\u0629 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 04:38 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38169","subject":"Test Ticket via Postman","description":"This ticket is raised through Postman API.","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 02:51 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38132","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 11:22 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-05 14:33:47] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-05 14:33:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-05 14:33:47] payload from zeyad: Array
[2026-02-05 14:33:47] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-05 14:33:47] Generated signature: cca2bfb0a07f1651ea692eabdd4de5a901bdec9178f142bf5a3d95d9bf3f65d3
[2026-02-05 14:33:59] API Response zeyad: {"data":[{"ticketId":"38197","subject":"تجربة مرفق","description":"المعلومات المرفقة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 05:32 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_894562333556712.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38197%2Fattachments%2F29470%2Fdownload&contentType=application%2Fpdf&fileName=media_894562333556712.pdf","content_type":"application/pdf"}]},{"ticketId":"38196","subject":"test","description":"test specifics","status":"مفتوح / Open","createdDate":"Feb 5, 2026 05:00 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38195","subject":"test","description":"terms of the agreement","status":"مفتوح / Open","createdDate":"Feb 5, 2026 04:58 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-05 14:33:59] API Response (HTTP 200): {"data":[{"ticketId":"38197","subject":"تجربة مرفق","description":"المعلومات المرفقة","status":"مفتوح / Open","createdDate":"Feb 5, 2026 05:32 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_894562333556712.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38197%2Fattachments%2F29470%2Fdownload&contentType=application%2Fpdf&fileName=media_894562333556712
[2026-02-05 14:33:59] taqnyat return: {"data":[{"ticketId":"38197","subject":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0631\u0641\u0642","description":"\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u0641\u0642\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 05:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38197%2Fattachments%2F29470%2Fdownload&contentType=application%2Fpdf&fileName=media_894562333556712.pdf"},{"ticketId":"38196","subject":"test","description":"test specifics","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 05:00 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38195","subject":"test","description":"terms of the agreement","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 5, 2026 04:58 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-08 07:27:17] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 07:27:17] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:27:17] payload from zeyad: Array
[2026-02-08 07:27:17] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:27:17] Generated signature: efa3d0758cbfff435ef6033256a73fab557823fc908058df4870c2c59bad1659
[2026-02-08 07:27:21] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:27:21] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:36:11] Received request webengage: 
[2026-02-08 07:36:11] Received request header webengage: 
[2026-02-08 07:36:11] Token decode failed
[2026-02-08 07:49:39] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 07:49:39] Received request header webengage: 
[2026-02-08 07:49:39] Token decode failed
[2026-02-08 07:50:15] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 07:50:15] Received request header webengage: Bearer 2c1eac4cd8ce7f31f73b6fa5f83df44d
[2026-02-08 07:50:15] payload from zeyad: Array
[2026-02-08 07:50:15] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:50:15] Generated signature: 799390f8ca2ba957173febec096c1d89b364c69eb4e4a0f7c7baf180806a9477
[2026-02-08 07:50:16] API Response zeyad: 
[2026-02-08 07:50:16] API Response (HTTP 401): 
[2026-02-08 07:50:34] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 07:50:34] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:50:34] payload from zeyad: Array
[2026-02-08 07:50:34] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:50:34] Generated signature: 1e3bcbfebd102daf657bc2e48cfd2788f829684313a9d36c3903cb9556f5d6ab
[2026-02-08 07:50:36] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:50:36] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:50:43] Received request webengage: {
    "MobileNumber": "0500353161"
}

[2026-02-08 07:50:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:50:43] payload from zeyad: Array
[2026-02-08 07:50:43] payload from zeyad: {"MobileNumber":"0500353161"}
[2026-02-08 07:50:43] Generated signature: 98398c55f3fef5d4c47b913d7e23342a33f6a087c921f261e3f78f2f288134c6
[2026-02-08 07:50:46] API Response zeyad: {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:50:46] API Response (HTTP 200): {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:50:59] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 07:50:59] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:50:59] payload from zeyad: Array
[2026-02-08 07:50:59] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:50:59] Generated signature: f48c6eb3cc13fa62c75868673a9fb3d551aa5b274b45def6e03c3035b233c5d6
[2026-02-08 07:51:02] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:51:02] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:32] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 07:57:32] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:57:32] payload from zeyad: Array
[2026-02-08 07:57:32] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:57:32] Generated signature: 863c659807bf6f69e0a4acd0ca9fedb940f82caa545f2537e0bc9a59ca0e416a
[2026-02-08 07:57:35] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:35] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:41] Received request webengage: {
    "MobileNumber": "0500353164"
}
[2026-02-08 07:57:41] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:57:41] payload from zeyad: Array
[2026-02-08 07:57:41] payload from zeyad: {"MobileNumber":"0500353164"}
[2026-02-08 07:57:41] Generated signature: 222c3f22363cae0f1860d2c756294db3e317a6c440a66f78933c756367501af2
[2026-02-08 07:57:44] API Response zeyad: {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:44] API Response (HTTP 200): {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:52] Received request webengage: {
    "MobileNumber": "0500353161"
}
[2026-02-08 07:57:52] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:57:52] payload from zeyad: Array
[2026-02-08 07:57:52] payload from zeyad: {"MobileNumber":"0500353161"}
[2026-02-08 07:57:52] Generated signature: 918841795135e4cd59994090296a16447da81d6e08adbb9383cce0d83964b1d9
[2026-02-08 07:57:55] API Response zeyad: {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:57:55] API Response (HTTP 200): {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:58:12] Received request webengage: {
    "MobileNumber": "0500353161"
}
[2026-02-08 07:58:12] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:58:12] payload from zeyad: Array
[2026-02-08 07:58:12] payload from zeyad: {"MobileNumber":"0500353161"}
[2026-02-08 07:58:12] Generated signature: 5c8b75eaa9f94510e759166ed94b01a914b217d3693e380b3216dbe50022d01d
[2026-02-08 07:58:15] API Response zeyad: {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:58:15] API Response (HTTP 200): {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:58:21] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 07:58:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:58:21] payload from zeyad: Array
[2026-02-08 07:58:21] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:58:21] Generated signature: 07596364c9623c05466fef66b3080ec13a47b58cee38a755fbf520739188c43d
[2026-02-08 07:58:23] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:58:23] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:59:10] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 07:59:10] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:59:10] payload from zeyad: Array
[2026-02-08 07:59:10] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:59:10] Generated signature: 7a40721e4ddb489a9a05434612505b96a0f68757d847efe6af0c938e21b7a123
[2026-02-08 07:59:13] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:59:13] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:59:24] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 07:59:24] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 07:59:24] payload from zeyad: Array
[2026-02-08 07:59:24] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 07:59:24] Generated signature: 0608b7c942ed33b094c0be278278d575c2fcb7bb3f3aa9fca1544ee1320647c6
[2026-02-08 07:59:27] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 07:59:27] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:24:35] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 08:24:35] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 08:24:35] payload from zeyad: Array
[2026-02-08 08:24:35] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 08:24:35] Generated signature: 494ca8a66f76e76b25319d1238278fa07d22d92b9ef7a895ff7514e72d941247
[2026-02-08 08:24:38] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:24:38] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:24:55] Received request webengage: {
    "MobileNumber": "0500353161"
}

[2026-02-08 08:24:55] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 08:24:55] payload from zeyad: Array
[2026-02-08 08:24:55] payload from zeyad: {"MobileNumber":"0500353161"}
[2026-02-08 08:24:55] Generated signature: 3a2f12e6ebaefd7d007a352c04555bae5f1c93bd3e798435033e0a9db0ff0a92
[2026-02-08 08:24:58] API Response zeyad: {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:24:58] API Response (HTTP 200): {"data":{"isEmployee":false},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:28:05] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-08 08:28:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 08:28:05] payload from zeyad: Array
[2026-02-08 08:28:05] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 08:28:05] Generated signature: f7143c7c60249993ca98ea677ae4bfe4c0eef5ebcccd3e53c8a5311d9f20c527
[2026-02-08 08:28:17] API Response zeyad: {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38187","subject":"إصلاح الطابعة عند تعطلها","description":"كيف يمكنني إصلاح الطابعة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2071995993562661.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:28:17] API Response (HTTP 200): {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098
[2026-02-08 08:28:17] taqnyat return: {"data":[{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38187","subject":"\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0639\u0646\u062f \u062a\u0639\u0637\u0644\u0647\u0627","description":"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-08 08:50:51] Received request webengage: {
    "MobileNumber": "0500353162"
}

[2026-02-08 08:50:51] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 08:50:51] payload from zeyad: Array
[2026-02-08 08:50:51] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 08:50:51] Generated signature: 69ef87700591a75a596cdf4feccecbe0cf23a05466f2e0fe39d2704b0bae4995
[2026-02-08 08:50:54] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 08:50:54] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 09:20:06] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 09:20:06] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 09:20:06] payload from zeyad: Array
[2026-02-08 09:20:06] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 09:20:06] Generated signature: 239e93e26bfa1efad7fa27068e947fc3372ea754a52cf868c91d411715bdcee4
[2026-02-08 09:20:19] API Response zeyad: {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38187","subject":"إصلاح الطابعة عند تعطلها","description":"كيف يمكنني إصلاح الطابعة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2071995993562661.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 09:20:19] API Response (HTTP 200): {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مفتوح / Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098
[2026-02-08 09:20:19] taqnyat return: {"data":[{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38187","subject":"\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0639\u0646\u062f \u062a\u0639\u0637\u0644\u0647\u0627","description":"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-08 09:22:00] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-08 09:22:00] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 09:22:00] payload from zeyad: Array
[2026-02-08 09:22:00] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-08 09:22:00] Generated signature: c069d1e52d4d0ea353228035a90956b3966ccebe1f1476308a88238943e12b9c
[2026-02-08 09:22:03] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 09:22:03] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 10:48:37] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-08 10:48:37] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-08 10:48:37] payload from zeyad: Array
[2026-02-08 10:48:37] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-08 10:48:37] Generated signature: 93137f75e454c5481a0a0efa85fe02ffc73eaae7e11bfb96f24d27c92ddfab35
[2026-02-08 10:48:50] API Response zeyad: {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38187","subject":"إصلاح الطابعة عند تعطلها","description":"كيف يمكنني إصلاح الطابعة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2071995993562661.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-08 10:48:50] API Response (HTTP 200): {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_14649541986
[2026-02-08 10:48:50] taqnyat return: {"data":[{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38187","subject":"\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0639\u0646\u062f \u062a\u0639\u0637\u0644\u0647\u0627","description":"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-08 12:01:07] Received request webengage: 
[2026-02-08 12:01:07] Received request header webengage: 
[2026-02-08 12:01:07] Token decode failed
[2026-02-09 07:10:36] Received request webengage: 
[2026-02-09 07:10:36] Received request header webengage: 
[2026-02-09 07:10:36] Token decode failed
[2026-02-09 07:14:54] Received request webengage: 
[2026-02-09 07:14:54] Received request header webengage: 
[2026-02-09 07:14:54] Token decode failed
[2026-02-09 07:15:20] Received request webengage: 
[2026-02-09 07:15:20] Received request header webengage: 
[2026-02-09 07:15:20] Token decode failed
[2026-02-09 07:15:21] Received request webengage: 
[2026-02-09 07:15:21] Received request header webengage: 
[2026-02-09 07:15:21] Token decode failed
[2026-02-09 08:52:04] Received request webengage: 
[2026-02-09 08:52:04] Received request header webengage: 
[2026-02-09 08:52:04] Token decode failed
[2026-02-09 08:52:05] Received request webengage: 
[2026-02-09 08:52:05] Received request header webengage: 
[2026-02-09 08:52:05] Token decode failed
[2026-02-09 08:54:46] Received request webengage: {
    "MobileNumber": "0554446676"
}
[2026-02-09 08:54:46] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-09 08:54:46] payload from zeyad: Array
[2026-02-09 08:54:46] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-09 08:54:46] Generated signature: e1f74b10c4731f7ccb67116457e69e3faf86a58fe083f6b00f2b07d59e99b1f5
[2026-02-09 08:55:00] API Response zeyad: {"data":[{"ticketId":"37424","subject":"طلب جهاز حاسب آلي","description":"أرغب في الحصول على جهاز","status":"مفتوح / Open","createdDate":"Jan 27, 2026 01:45 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"34597","subject":"اختبار","description":"تجربة إنشاء طلب عبر محادثة الواتساب.","status":"مكتمل / Completed","createdDate":"Dec 14, 2025 09:55 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"34150","subject":"Enhancement - إجراءات الموظف الجديد","description":"From: Turki F. AlzahimSent: Wednesday, December 3, 2025 11:50 AMTo: Hassan Ahmed Ibrahim AllomaniSubject: FW: إجراءات الموظف الجديد Restricted - مقيد  م.حسن                                              السلام عليكم ورحمة الله وبركاته للاطلاع والعمل على وض...","status":"مكتمل / Completed","createdDate":"Dec 3, 2025 12:12 PM","conversations":[{"from":"Hassan Ahmed Ibrahim Allomani","message":"عزيزي/عزيزتي Turki F. Alzahim, تحية طيبة وبعد, أود إفادتكم بإضافة الصلاحية للموظفين أدناه بنجاح:- علي عبدالرحمن عبدالله العجلان- حاتم احمد ابراهيم عمرتحياتي,م. حسن اللوماني يرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"Dec 7, 2025 11:55 AM","attachments":[]},{"from":"Turki F. Alzahim","message":"يعطيك العافية . آمل اضافة الصلاحية للموظفين (homar@kacst.gov.sa - aalajlan@kacst.gov.sa )قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"Dec 7, 2025 11:26 AM","attachments":[]},{"from":"Hassan Ahmed Ibrahim Allomani","message":"عزيزي/عزيزتي Turki F. Alzahim, تحية طيبة وبعد, أود إفادتكم بعمل المطلوب كالآتي:- تكوين صلاحية جديدة بإسم \"نقل العهد/طلبات الإرجاع لموظف جديد\"- تكوين نوع جديد لنقل العهد بإسم \"نقل لموظف جديد\" وتعمل فقط في الصلاحية أعلاه.- تكوين سلسلة معتمدين جديده للنوع أعلاه, وهي الموظف المنقوله له العهده, ومن ثم مدير وحدة مراقبة المخزون.- هنالك برنامج مطور مسبقا يعمل بشكل يوم لإشعار الموظف بتخصيص أي عهدة عليه, وبخصوص مقدم الطلب بإمكانه معرفة حالة الطلب من خلال صفحة \"البحث عن طلبات العهد\" في نفس الصلاحية.أرجو تزويد بأسماء الموظفين المراد إضافة هذه الصلاحية لهم للبدء في إستخدامها.الرجاء تقييم جودة الخدمة والتواصل معنا من خلال taisirsupport@kacst.edu.sa في حال وجود أية إستفسارات أخرى.تحياتي,م. حسن اللوماني يرجى ملاحظة أن هذا البريد لا يمكن الرد عليه مباشرة ويمكنكم الرد عن طريق مكتب المساعدة. تحياتنا، قطاع التحول الرقمي الإدارة العامة لتقنية المعلومات","sentDate":"Dec 7, 2025 11:10 AM","attachments":[]}],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 08:55:00] API Response (HTTP 200): {"data":[{"ticketId":"37424","subject":"طلب جهاز حاسب آلي","description":"أرغب في الحصول على جهاز","status":"مفتوح / Open","createdDate":"Jan 27, 2026 01:45 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"34597","subject":"اختبار","description":"تجربة إنشاء طلب عبر محادثة الواتساب.","status":"مكتمل / Completed","createdDate":"Dec 14, 2025 09:55 AM","conversations":[],"resolution":null,"attachme
[2026-02-09 08:55:00] taqnyat return: {"data":[{"ticketId":"37424","subject":"\u0637\u0644\u0628 \u062c\u0647\u0627\u0632 \u062d\u0627\u0633\u0628 \u0622\u0644\u064a","description":"\u0623\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062c\u0647\u0627\u0632","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 27, 2026 01:45 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"34597","subject":"\u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u062c\u0631\u0628\u0629 \u0625\u0646\u0634\u0627\u0621 \u0637\u0644\u0628 \u0639\u0628\u0631 \u0645\u062d\u0627\u062f\u062b\u0629 \u0627\u0644\u0648\u0627\u062a\u0633\u0627\u0628.","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Dec 14, 2025 09:55 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"34150","subject":"Enhancement - \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641 \u0627\u0644\u062c\u062f\u064a\u062f","description":"From: Turki F. AlzahimSent: Wednesday, December 3, 2025 11:50 AMTo: Hassan Ahmed Ibrahim AllomaniSubject: FW: \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641 \u0627\u0644\u062c\u062f\u064a\u062f Restricted - \u0645\u0642\u064a\u062f  \u0645.\u062d\u0633\u0646                                              \u0627\u0644\u0633\u0644\u0627\u0645 \u0639\u0644\u064a\u0643\u0645 \u0648\u0631\u062d\u0645\u0629 \u0627\u0644\u0644\u0647 \u0648\u0628\u0631\u0643\u0627\u062a\u0647 \u0644\u0644\u0627\u0637\u0644\u0627\u0639 \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0648\u0636...","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Dec 3, 2025 12:12 PM","conversations":"from: Hassan Ahmed Ibrahim Allomani\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Turki F. Alzahim, \u062a\u062d\u064a\u0629 \u0637\u064a\u0628\u0629 \u0648\u0628\u0639\u062f, \u0623\u0648\u062f \u0625\u0641\u0627\u062f\u062a\u0643\u0645 \u0628\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0623\u062f\u0646\u0627\u0647 \u0628\u0646\u062c\u0627\u062d:- \u0639\u0644\u064a \u0639\u0628\u062f\u0627\u0644\u0631\u062d\u0645\u0646 \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0627\u0644\u0639\u062c\u0644\u0627\u0646- \u062d\u0627\u062a\u0645 \u0627\u062d\u0645\u062f \u0627\u0628\u0631\u0627\u0647\u064a\u0645 \u0639\u0645\u0631\u062a\u062d\u064a\u0627\u062a\u064a,\u0645. \u062d\u0633\u0646 \u0627\u0644\u0644\u0648\u0645\u0627\u0646\u064a \u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\nfrom: Turki F. Alzahim\n\u064a\u0639\u0637\u064a\u0643 \u0627\u0644\u0639\u0627\u0641\u064a\u0629 . \u0622\u0645\u0644 \u0627\u0636\u0627\u0641\u0629 \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 (homar@kacst.gov.sa - aalajlan@kacst.gov.sa )\u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\nfrom: Hassan Ahmed Ibrahim Allomani\n\u0639\u0632\u064a\u0632\u064a\/\u0639\u0632\u064a\u0632\u062a\u064a Turki F. Alzahim, \u062a\u062d\u064a\u0629 \u0637\u064a\u0628\u0629 \u0648\u0628\u0639\u062f, \u0623\u0648\u062f \u0625\u0641\u0627\u062f\u062a\u0643\u0645 \u0628\u0639\u0645\u0644 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0643\u0627\u0644\u0622\u062a\u064a:- \u062a\u0643\u0648\u064a\u0646 \u0635\u0644\u0627\u062d\u064a\u0629 \u062c\u062f\u064a\u062f\u0629 \u0628\u0625\u0633\u0645 \"\u0646\u0642\u0644 \u0627\u0644\u0639\u0647\u062f\/\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0644\u0645\u0648\u0638\u0641 \u062c\u062f\u064a\u062f\"- \u062a\u0643\u0648\u064a\u0646 \u0646\u0648\u0639 \u062c\u062f\u064a\u062f \u0644\u0646\u0642\u0644 \u0627\u0644\u0639\u0647\u062f \u0628\u0625\u0633\u0645 \"\u0646\u0642\u0644 \u0644\u0645\u0648\u0638\u0641 \u062c\u062f\u064a\u062f\" \u0648\u062a\u0639\u0645\u0644 \u0641\u0642\u0637 \u0641\u064a \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629 \u0623\u0639\u0644\u0627\u0647.- \u062a\u0643\u0648\u064a\u0646 \u0633\u0644\u0633\u0644\u0629 \u0645\u0639\u062a\u0645\u062f\u064a\u0646 \u062c\u062f\u064a\u062f\u0647 \u0644\u0644\u0646\u0648\u0639 \u0623\u0639\u0644\u0627\u0647, \u0648\u0647\u064a \u0627\u0644\u0645\u0648\u0638\u0641 \u0627\u0644\u0645\u0646\u0642\u0648\u0644\u0647 \u0644\u0647 \u0627\u0644\u0639\u0647\u062f\u0647, \u0648\u0645\u0646 \u062b\u0645 \u0645\u062f\u064a\u0631 \u0648\u062d\u062f\u0629 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062e\u0632\u0648\u0646.- \u0647\u0646\u0627\u0644\u0643 \u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0637\u0648\u0631 \u0645\u0633\u0628\u0642\u0627 \u064a\u0639\u0645\u0644 \u0628\u0634\u0643\u0644 \u064a\u0648\u0645 \u0644\u0625\u0634\u0639\u0627\u0631 \u0627\u0644\u0645\u0648\u0638\u0641 \u0628\u062a\u062e\u0635\u064a\u0635 \u0623\u064a \u0639\u0647\u062f\u0629 \u0639\u0644\u064a\u0647, \u0648\u0628\u062e\u0635\u0648\u0635 \u0645\u0642\u062f\u0645 \u0627\u0644\u0637\u0644\u0628 \u0628\u0625\u0645\u0643\u0627\u0646\u0647 \u0645\u0639\u0631\u0641\u0629 \u062d\u0627\u0644\u0629 \u0627\u0644\u0637\u0644\u0628 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0635\u0641\u062d\u0629 \"\u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0647\u062f\" \u0641\u064a \u0646\u0641\u0633 \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629.\u0623\u0631\u062c\u0648 \u062a\u0632\u0648\u064a\u062f \u0628\u0623\u0633\u0645\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0627\u0644\u0645\u0631\u0627\u062f \u0625\u0636\u0627\u0641\u0629 \u0647\u0630\u0647 \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629 \u0644\u0647\u0645 \u0644\u0644\u0628\u062f\u0621 \u0641\u064a \u0625\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627.\u0627\u0644\u0631\u062c\u0627\u0621 \u062a\u0642\u064a\u064a\u0645 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 taisirsupport@kacst.edu.sa \u0641\u064a \u062d\u0627\u0644 \u0648\u062c\u0648\u062f \u0623\u064a\u0629 \u0625\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0623\u062e\u0631\u0649.\u062a\u062d\u064a\u0627\u062a\u064a,\u0645. \u062d\u0633\u0646 \u0627\u0644\u0644\u0648\u0645\u0627\u0646\u064a \u064a\u0631\u062c\u0649 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647 \u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u062d\u064a\u0627\u062a\u0646\u0627\u060c \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\n","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-09 08:55:48] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-09 08:55:48] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-09 08:55:48] payload from zeyad: Array
[2026-02-09 08:55:48] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-09 08:55:48] Generated signature: f361aa8b72b89cd40a635c96dcdf9a7358134ff80d51d37e78a4bd9064c44e0b
[2026-02-09 08:56:00] API Response zeyad: {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38187","subject":"إصلاح الطابعة عند تعطلها","description":"كيف يمكنني إصلاح الطابعة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2071995993562661.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 08:56:00] API Response (HTTP 200): {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_14649541986
[2026-02-09 08:56:00] taqnyat return: {"data":[{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38187","subject":"\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0639\u0646\u062f \u062a\u0639\u0637\u0644\u0647\u0627","description":"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-09 09:04:35] Received request webengage: 
[2026-02-09 09:04:35] Received request header webengage: 
[2026-02-09 09:04:35] Token decode failed
[2026-02-09 09:04:35] Received request webengage: 
[2026-02-09 09:04:35] Received request header webengage: 
[2026-02-09 09:04:35] Token decode failed
[2026-02-09 09:05:24] Received request webengage: 
[2026-02-09 09:05:24] Received request header webengage: 
[2026-02-09 09:05:24] Token decode failed
[2026-02-09 09:05:25] Received request webengage: 
[2026-02-09 09:05:25] Received request header webengage: 
[2026-02-09 09:05:25] Token decode failed
[2026-02-09 09:08:14] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-09 09:08:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-09 09:08:14] payload from zeyad: Array
[2026-02-09 09:08:14] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-09 09:08:14] Generated signature: ac927a775b25e427505e7520fb6cf66d27fe8195415cfd1aa7c2357ab7f7b932
[2026-02-09 09:08:27] API Response zeyad: {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38187","subject":"إصلاح الطابعة عند تعطلها","description":"كيف يمكنني إصلاح الطابعة","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2071995993562661.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 09:08:27] API Response (HTTP 200): {"data":[{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_14649541986
[2026-02-09 09:08:27] taqnyat return: {"data":[{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38187","subject":"\u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0639\u0646\u062f \u062a\u0639\u0637\u0644\u0647\u0627","description":"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0635\u0644\u0627\u062d \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 04:41 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38187%2Fattachments%2F29468%2Fdownload&contentType=image%2Fjpeg&fileName=media_2071995993562661.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-09 09:44:16] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-09 09:44:16] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-09 09:44:16] payload from zeyad: Array
[2026-02-09 09:44:16] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-09 09:44:16] Generated signature: 04a5769cdbfdb8974322263756a8456b41c8c31a6a54aa69e51f86bfbb2f5261
[2026-02-09 09:44:19] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 09:44:19] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 09:58:00] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-09 09:58:00] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-09 09:58:00] payload from zeyad: Array
[2026-02-09 09:58:00] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-09 09:58:00] Generated signature: 333f62c1d4b5d89980afd372ffe326733468921176e1349d6a181138afce4bfa
[2026-02-09 09:58:03] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-09 09:58:03] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-10 08:16:06] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-10 08:16:06] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-10 08:16:06] payload from zeyad: Array
[2026-02-10 08:16:06] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-10 08:16:06] Generated signature: cbef0bb71c0e8485f5fd1ec3ceab507f731c4013615d872a491162f55794addd
[2026-02-10 08:16:11] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-10 08:16:11] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:16:01] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-11 05:16:01] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:16:01] payload from zeyad: Array
[2026-02-11 05:16:01] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:16:01] Generated signature: 01020bde3ee7279f550f1b8d348ce0e2a6ee6ec8d9e0f4c122ea49bbe97aae79
[2026-02-11 05:16:04] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:16:04] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:32:31] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-11 05:32:31] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:32:31] payload from zeyad: Array
[2026-02-11 05:32:31] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:32:31] Generated signature: 31037710e616606ffa1bd5f2f88f1d0129501b177f3b758cbf3bb9cc54949415
[2026-02-11 05:32:33] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:32:33] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:34:58] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 05:34:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:34:58] payload from zeyad: Array
[2026-02-11 05:34:58] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:34:58] Generated signature: c049e7054bdb3ef0ca0429b5542e998eedaec104cd6b9d0e2d6a5efa41140b89
[2026-02-11 05:35:11] API Response zeyad: {"data":[{"ticketId":"38506","subject":"اختبار مرفق pdf","description":"تجربة ملف PDF","status":"مفتوح / Open","createdDate":"Feb 11, 2026 08:34 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1409702320658936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38506%2Fattachments%2F29604%2Fdownload&contentType=application%2Fpdf&fileName=media_1409702320658936.pdf","content_type":"application/pdf"}]},{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]},{"ticketId":"38254","subject":"دعم اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:35:11] API Response (HTTP 200): {"data":[{"ticketId":"38506","subject":"اختبار مرفق pdf","description":"تجربة ملف PDF","status":"مفتوح / Open","createdDate":"Feb 11, 2026 08:34 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1409702320658936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38506%2Fattachments%2F29604%2Fdownload&contentType=application%2Fpdf&fileName=media_1409702320658936.pd
[2026-02-11 05:35:11] taqnyat return: {"data":[{"ticketId":"38506","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0645\u0631\u0641\u0642 pdf","description":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0644\u0641 PDF","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 11, 2026 08:34 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38506%2Fattachments%2F29604%2Fdownload&contentType=application%2Fpdf&fileName=media_1409702320658936.pdf"},{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"},{"ticketId":"38254","subject":"\u062f\u0639\u0645 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:24 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 05:35:40] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-11 05:35:40] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:35:40] payload from zeyad: Array
[2026-02-11 05:35:40] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:35:40] Generated signature: fa4268d6facc2cae21c7efdb0c06cbd9a5245d7e6ee104cb68a1f486e029bcae
[2026-02-11 05:35:43] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:35:43] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:37:28] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 05:37:28] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:37:28] payload from zeyad: Array
[2026-02-11 05:37:28] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:37:28] Generated signature: 86d340b0eb996729729aac44791c2073b6b2e56c7b7b60c6f51403065ef0ce96
[2026-02-11 05:37:40] API Response zeyad: {"data":[{"ticketId":"38507","subject":"صورة","description":"تفاصيل الصورة","status":"مفتوح / Open","createdDate":"Feb 11, 2026 08:36 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1999165520631107.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38507%2Fattachments%2F29605%2Fdownload&contentType=image%2Fjpeg&fileName=media_1999165520631107.jpg","content_type":"image/jpeg"}]},{"ticketId":"38506","subject":"اختبار مرفق pdf","description":"تجربة ملف PDF","status":"مفتوح / Open","createdDate":"Feb 11, 2026 08:34 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1409702320658936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38506%2Fattachments%2F29604%2Fdownload&contentType=application%2Fpdf&fileName=media_1409702320658936.pdf","content_type":"application/pdf"}]},{"ticketId":"38255","subject":"اختبار اول","description":"التفاصيل الأولية","status":"مكتمل / Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1464954198679098.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf","content_type":"application/pdf"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:37:40] API Response (HTTP 200): {"data":[{"ticketId":"38507","subject":"صورة","description":"تفاصيل الصورة","status":"مفتوح / Open","createdDate":"Feb 11, 2026 08:36 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1999165520631107.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38507%2Fattachments%2F29605%2Fdownload&contentType=image%2Fjpeg&fileName=media_1999165520631107.jpg","content_type":
[2026-02-11 05:37:40] taqnyat return: {"data":[{"ticketId":"38507","subject":"\u0635\u0648\u0631\u0629","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0635\u0648\u0631\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 11, 2026 08:36 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38507%2Fattachments%2F29605%2Fdownload&contentType=image%2Fjpeg&fileName=media_1999165520631107.jpg"},{"ticketId":"38506","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0645\u0631\u0641\u0642 pdf","description":"\u062a\u062c\u0631\u0628\u0629 \u0645\u0644\u0641 PDF","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 11, 2026 08:34 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38506%2Fattachments%2F29604%2Fdownload&contentType=application%2Fpdf&fileName=media_1409702320658936.pdf"},{"ticketId":"38255","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0648\u0644","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 8, 2026 11:27 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38255%2Fattachments%2F29490%2Fdownload&contentType=application%2Fpdf&fileName=media_1464954198679098.pdf"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 05:41:05] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-11 05:41:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:41:05] payload from zeyad: Array
[2026-02-11 05:41:05] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 05:41:05] Generated signature: 44423347d916b53c97dc9e30e07cff3efe92a6b49ae42201a7c863d8b1c2066e
[2026-02-11 05:41:08] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:41:08] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:56:51] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-11 05:56:51] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:56:51] payload from zeyad: Array
[2026-02-11 05:56:51] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-11 05:56:51] Generated signature: 076a8b3894d97c45bb24e66b4e72ff499ca86b82a983f78c628c8702cae88d8c
[2026-02-11 05:56:54] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:56:54] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:58:52] Received request webengage: { "MobileNumber": "0533344468" }
[2026-02-11 05:58:52] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 05:58:52] payload from zeyad: Array
[2026-02-11 05:58:52] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-11 05:58:52] Generated signature: 695bf3514c784af786d3c01891b8e7107deca0a87d5c924a8db9fdfe604ccf25
[2026-02-11 05:59:05] API Response zeyad: {"data":[{"ticketId":"38511","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1396328365566149.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38511%2Fattachments%2F29609%2Fdownload&contentType=image%2Fjpeg&fileName=media_1396328365566149.jpg","content_type":"image/jpeg"}]},{"ticketId":"38088","subject":"دعم فني","description":"تجربة ","status":"مكتمل / Completed","createdDate":"Feb 5, 2026 08:09 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38069","subject":"التجرلة الثالثة","description":"التجربة الثالثة","status":"ملغي / Cancelled","createdDate":"Feb 4, 2026 02:49 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 05:59:05] API Response (HTTP 200): {"data":[{"ticketId":"38511","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:58 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1396328365566149.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38511%2Fattachments%2F29609%2Fdownload&contentType=image%2Fjpeg&fileName=media_1396328365566149.jpg","con
[2026-02-11 05:59:05] taqnyat return: {"data":[{"ticketId":"38511","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:58 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38511%2Fattachments%2F29609%2Fdownload&contentType=image%2Fjpeg&fileName=media_1396328365566149.jpg"},{"ticketId":"38088","subject":"\u062f\u0639\u0645 \u0641\u0646\u064a","description":"\u062a\u062c\u0631\u0628\u0629 ","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 5, 2026 08:09 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38069","subject":"\u0627\u0644\u062a\u062c\u0631\u0644\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 4, 2026 02:49 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 06:29:26] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-11 06:29:26] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 06:29:26] payload from zeyad: Array
[2026-02-11 06:29:26] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-11 06:29:26] Generated signature: 523dc6042f6ee7901130c0da25e7a492e12d56276fbe1a9d108b5ee7c693649e
[2026-02-11 06:29:28] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 06:29:28] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 06:38:23] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-11 06:38:23] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 06:38:23] payload from zeyad: Array
[2026-02-11 06:38:23] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-11 06:38:23] Generated signature: 81cedf1c5ace6f59e4854e28503260c8006546dbf2b642fa93320d9efab2f3f7
[2026-02-11 06:38:26] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 06:38:26] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 08:04:55] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-11 08:04:55] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 08:04:55] payload from zeyad: Array
[2026-02-11 08:04:55] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-11 08:04:55] Generated signature: eac29e2433bc1ae7c7cd273ef50356c559c1c9c320e905d9aca2bb8c2112f287
[2026-02-11 08:04:58] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 08:04:58] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 08:29:55] Received request webengage: 
[2026-02-11 08:29:55] Received request header webengage: 
[2026-02-11 08:29:55] Token decode failed
[2026-02-11 09:22:30] Received request webengage: {
    "MobileNumber": "0554446676"
}
[2026-02-11 09:22:30] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 09:22:30] payload from zeyad: Array
[2026-02-11 09:22:30] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-11 09:22:30] Generated signature: 9c2a02ef13f5eba9c0b9f3dfdaeaae28ffe1409d9ab143404a4d38125ef81c2d
[2026-02-11 09:22:42] API Response zeyad: {"data":[{"ticketId":"38532","subject":"خلل في شاشة حديقة الابتكار","description":"تعاني شاشة حديقة الابتكار من خلل تقني","status":"معلق / Onhold","createdDate":"Feb 11, 2026 11:08 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38476","subject":"إضافة موظفين تمهير ضمن فريق الدعم الفني لتمكينهم من الدخول على الأجهزة وتثبيت البرامج","description":"اخوي ناصر          السلام عليكم ورحمة الله وبركاته آمل عمل طلب في مكتب المساعدة  إضافة موظفين تمهير ضمن فريق الدعم الفني لتمكينهم من الدخول على الأجهزة وتثبيت البرامج. الاسمالحسابانس العاموديtrain600نزال العنزيtrain601مشعل العليويtrain602فهد الدوسريtrain605 طلال العوفي                                              ...","status":"مكتمل / Completed","createdDate":"Feb 10, 2026 11:52 AM","conversations":[],"resolution":{"from":"Mohammed Ashfaq Ahmed","message":"Done, requested roles assign.Best Regards,","sentDate":"Feb 10, 2026 02:07 PM","attachments":[]},"attachments":[]},{"ticketId":"37424","subject":"طلب جهاز حاسب آلي","description":"أرغب في الحصول على جهاز","status":"مفتوح / Open","createdDate":"Jan 27, 2026 01:45 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 09:22:42] API Response (HTTP 200): {"data":[{"ticketId":"38532","subject":"خلل في شاشة حديقة الابتكار","description":"تعاني شاشة حديقة الابتكار من خلل تقني","status":"معلق / Onhold","createdDate":"Feb 11, 2026 11:08 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38476","subject":"إضافة موظفين تمهير ضمن فريق الدعم الفني لتمكينهم من الدخول على الأجهزة وتثبيت البرامج","description"
[2026-02-11 09:22:42] taqnyat return: {"data":[{"ticketId":"38532","subject":"\u062e\u0644\u0644 \u0641\u064a \u0634\u0627\u0634\u0629 \u062d\u062f\u064a\u0642\u0629 \u0627\u0644\u0627\u0628\u062a\u0643\u0627\u0631","description":"\u062a\u0639\u0627\u0646\u064a \u0634\u0627\u0634\u0629 \u062d\u062f\u064a\u0642\u0629 \u0627\u0644\u0627\u0628\u062a\u0643\u0627\u0631 \u0645\u0646 \u062e\u0644\u0644 \u062a\u0642\u0646\u064a","status":"\u0645\u0639\u0644\u0642 \/ Onhold","createdDate":"Feb 11, 2026 11:08 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38476","subject":"\u0625\u0636\u0627\u0641\u0629 \u0645\u0648\u0638\u0641\u064a\u0646 \u062a\u0645\u0647\u064a\u0631 \u0636\u0645\u0646 \u0641\u0631\u064a\u0642 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0644\u062a\u0645\u0643\u064a\u0646\u0647\u0645 \u0645\u0646 \u0627\u0644\u062f\u062e\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0648\u062a\u062b\u0628\u064a\u062a \u0627\u0644\u0628\u0631\u0627\u0645\u062c","description":"\u0627\u062e\u0648\u064a \u0646\u0627\u0635\u0631          \u0627\u0644\u0633\u0644\u0627\u0645 \u0639\u0644\u064a\u0643\u0645 \u0648\u0631\u062d\u0645\u0629 \u0627\u0644\u0644\u0647 \u0648\u0628\u0631\u0643\u0627\u062a\u0647 \u0622\u0645\u0644 \u0639\u0645\u0644 \u0637\u0644\u0628 \u0641\u064a \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629  \u0625\u0636\u0627\u0641\u0629 \u0645\u0648\u0638\u0641\u064a\u0646 \u062a\u0645\u0647\u064a\u0631 \u0636\u0645\u0646 \u0641\u0631\u064a\u0642 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0644\u062a\u0645\u0643\u064a\u0646\u0647\u0645 \u0645\u0646 \u0627\u0644\u062f\u062e\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0648\u062a\u062b\u0628\u064a\u062a \u0627\u0644\u0628\u0631\u0627\u0645\u062c. \u0627\u0644\u0627\u0633\u0645\u0627\u0644\u062d\u0633\u0627\u0628\u0627\u0646\u0633 \u0627\u0644\u0639\u0627\u0645\u0648\u062f\u064atrain600\u0646\u0632\u0627\u0644 \u0627\u0644\u0639\u0646\u0632\u064atrain601\u0645\u0634\u0639\u0644 \u0627\u0644\u0639\u0644\u064a\u0648\u064atrain602\u0641\u0647\u062f \u0627\u0644\u062f\u0648\u0633\u0631\u064atrain605 \u0637\u0644\u0627\u0644 \u0627\u0644\u0639\u0648\u0641\u064a                                              ...","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 10, 2026 11:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Mohammed Ashfaq Ahmed\nDone, requested roles assign.Best Regards,\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"37424","subject":"\u0637\u0644\u0628 \u062c\u0647\u0627\u0632 \u062d\u0627\u0633\u0628 \u0622\u0644\u064a","description":"\u0623\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062c\u0647\u0627\u0632","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Jan 27, 2026 01:45 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 09:58:31] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-11 09:58:31] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 09:58:31] payload from zeyad: Array
[2026-02-11 09:58:31] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 09:58:31] Generated signature: bcdd5ca8ddc8b93833952ce089cf4b58551d1e3bab3379b96ba5e00fd798c563
[2026-02-11 09:58:34] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 09:58:34] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 10:02:32] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 10:02:32] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 10:02:32] payload from zeyad: Array
[2026-02-11 10:02:32] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 10:02:32] Generated signature: 6786f7349bea4d37290559ae98674e5fa1adbbf13a1a3da42e1b0cec88a3c4c7
[2026-02-11 10:02:43] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 10:02:43] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 10:02:43] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 10:13:03] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-11 10:13:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 10:13:03] payload from zeyad: Array
[2026-02-11 10:13:03] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 10:13:03] Generated signature: 8bcc25e278665322f852195e2c84f79bcd87a355d37826a63927c409c7ed8fd1
[2026-02-11 10:13:06] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 10:13:06] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:17:03] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-11 11:17:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:17:03] payload from zeyad: Array
[2026-02-11 11:17:03] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 11:17:03] Generated signature: 6db295179978a52a53f956fb799b23e9be15e7b5af8c7bb5c15b37e170b4b323
[2026-02-11 11:17:16] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:17:16] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 11:17:16] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 11:18:49] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:18:49] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:18:49] payload from zeyad: Array
[2026-02-11 11:18:49] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:18:49] Generated signature: 8711530b74ca531737a2cd44bcc0c1a7627e8c2bda3f5788b83c2d918de845e7
[2026-02-11 11:18:49] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:18:49] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:19:35] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:19:35] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:19:35] payload from zeyad: Array
[2026-02-11 11:19:35] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:19:35] Generated signature: 78bae6680f917522bd8bcfd40702f560ae2e0d39e78e83e3783dfca27a89b0e5
[2026-02-11 11:19:35] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:19:35] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:19:43] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 11:19:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:19:43] payload from zeyad: Array
[2026-02-11 11:19:43] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 11:19:43] Generated signature: 4c259081880177c28441555b08e9e7961b7f2d2925a4b375db702d95d00cc9fa
[2026-02-11 11:19:56] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:19:56] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 11:19:56] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 11:20:03] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:20:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:20:03] payload from zeyad: Array
[2026-02-11 11:20:03] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:20:03] Generated signature: 4ff36c20eda5432a450a648f812af2aef62eded02756191942ca1419547ef032
[2026-02-11 11:20:04] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:20:04] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:21:06] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:21:06] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:21:06] payload from zeyad: Array
[2026-02-11 11:21:06] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:21:06] Generated signature: 1f517da122f06844ceec3b8ebf7337ccb77eef6b1f065e4a9d24b1e86b8c7928
[2026-02-11 11:21:07] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:21:07] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:21:21] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 11:21:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:21:21] payload from zeyad: Array
[2026-02-11 11:21:21] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 11:21:21] Generated signature: 975de2b3f1781fce3d0d4b9b81c8909f033869e1188b896485622ad6e2f3a621
[2026-02-11 11:21:33] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:21:33] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 11:21:33] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 11:22:33] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:22:33] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:22:33] payload from zeyad: Array
[2026-02-11 11:22:33] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:22:33] Generated signature: cba00a432901b31534c313024e4f8d2de3cbf99895896abb765c52c7dff5b740
[2026-02-11 11:22:34] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:22:34] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:22:47] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 11:22:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:22:47] payload from zeyad: Array
[2026-02-11 11:22:47] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 11:22:47] Generated signature: 6e245d4495b4e2084acee0e100fab1f8dfa39a33954bafffaaaf59836ad2071f
[2026-02-11 11:23:00] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:23:00] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 11:23:00] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 11:25:21] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 11:25:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:25:21] payload from zeyad: Array
[2026-02-11 11:25:21] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 11:25:21] Generated signature: f78d21fbbf42d48eabdfd62ec0f22e1bf6a144f4f772a2d6ae8ac0d8b9307dd9
[2026-02-11 11:25:22] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:25:22] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 11:25:34] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 11:25:34] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 11:25:34] payload from zeyad: Array
[2026-02-11 11:25:34] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 11:25:34] Generated signature: 5ceeaec886e7dbeb3a8ce494cb0741c122657a7fdae7b3d9d38844da82672b86
[2026-02-11 11:25:47] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 11:25:47] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 11:25:47] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 12:51:53] Received request webengage: {
    "MobileNumber": "0500353162"
}
[2026-02-11 12:51:53] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 12:51:53] payload from zeyad: Array
[2026-02-11 12:51:53] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 12:51:53] Generated signature: 385a86b87e5ad8290f1b133b046c75de4bb2e09f0976d1e90d353f0c18ba4446
[2026-02-11 12:52:08] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 12:52:08] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 12:52:08] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 13:03:28] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 13:03:28] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 13:03:28] payload from zeyad: Array
[2026-02-11 13:03:28] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 13:03:28] Generated signature: 14cfb3a9beb5877e75d17b55e15f189ba228fc42f9e7cff28f91ce001e76000f
[2026-02-11 13:03:28] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:03:28] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:04:00] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 13:04:00] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 13:04:00] payload from zeyad: Array
[2026-02-11 13:04:00] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 13:04:00] Generated signature: 71010070ab79830adabb8cb78b0a57c1b8d5a60edefffb6666bbc39ba7cc160f
[2026-02-11 13:04:13] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 13:04:13] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 13:04:13] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 13:06:21] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 13:06:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 13:06:21] payload from zeyad: Array
[2026-02-11 13:06:21] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 13:06:21] Generated signature: 96e8a03b107be638f9806964e3ee763457fdb1665ee12f99d6ec31de42a800a2
[2026-02-11 13:06:21] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:06:21] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:06:36] Received request webengage: { "MobileNumber": "0oChat"}
[2026-02-11 13:06:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 13:06:36] payload from zeyad: Array
[2026-02-11 13:06:36] payload from zeyad: {"MobileNumber":"0oChat"}
[2026-02-11 13:06:36] Generated signature: 3c015c7e59a609d2e26861b72f117d9715ea4de34fd83c19eb7c1de5144f0675
[2026-02-11 13:06:37] API Response zeyad: {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:06:37] API Response (HTTP 400): {"data":null,"success":false,"errors":["Mobile number must start with 05 and be 10 digits."],"innerError":null,"errorString":"Mobile number must start with 05 and be 10 digits."}
[2026-02-11 13:06:46] Received request webengage: { "MobileNumber": "0500353162" }
[2026-02-11 13:06:46] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 13:06:46] payload from zeyad: Array
[2026-02-11 13:06:46] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-11 13:06:46] Generated signature: f8c813f24269a062701e453dbfd2deacb369e0ae0e782aca0a52fba8d1451863
[2026-02-11 13:06:59] API Response zeyad: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","subject":"اختبار 1","description":"تفاصيل أولى","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38508","subject":"عنوان 4","description":"تفاصيل أربعة","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 13:06:59] API Response (HTTP 200): {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]},{"ticketId":"38510","su
[2026-02-11 13:06:59] taqnyat return: {"data":[{"ticketId":"38535","subject":"bbb","description":"bbbb","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 12:17 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38535%2Fattachments%2F29623%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"},{"ticketId":"38510","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 1","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:43 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38508","subject":"\u0639\u0646\u0648\u0627\u0646 4","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 08:42 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-11 13:15:26] Received request webengage: 
[2026-02-11 13:15:26] Received request header webengage: 
[2026-02-11 13:15:26] Token decode failed
[2026-02-11 16:29:09] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-11 16:29:09] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-11 16:29:09] payload from zeyad: Array
[2026-02-11 16:29:09] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-11 16:29:09] Generated signature: b90cefb6b52efc35026a4cc07bba80a8bd3f0f727369633a07e1467e7ec831a5
[2026-02-11 16:29:13] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-11 16:29:13] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:17:10] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-12 04:17:10] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:17:10] payload from zeyad: Array
[2026-02-12 04:17:10] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-12 04:17:10] Generated signature: 2facb5f45f4e0a96f29cb60f723def380c9618658e25d4a8103093f272144847
[2026-02-12 04:17:13] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:17:13] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:20:38] Received request webengage: phonenumber { "MobileNumber": "0533344468" }
[2026-02-12 04:20:38] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:20:38] payload from zeyad: 
[2026-02-12 04:22:44] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 04:22:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:22:44] payload from zeyad: Array
[2026-02-12 04:22:44] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 04:22:44] Generated signature: de05592bde32f4c6f3a0ec1edae53603614a4b1c314e653c12a3122d6725831c
[2026-02-12 04:22:47] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:22:47] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:35:58] Received request webengage: phonenumber { "MobileNumber": "0533344468" }
[2026-02-12 04:35:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:35:58] payload from zeyad: 
[2026-02-12 04:43:06] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 04:43:06] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:43:06] payload from zeyad: Array
[2026-02-12 04:43:06] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 04:43:06] Generated signature: 0eb419c577fdd35bd19e6da58b225920f8fc89faa39d042e662aed35eb73c60b
[2026-02-12 04:43:09] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:43:09] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 04:46:54] Received request webengage: phonenumber { "MobileNumber": "0500353162" }
[2026-02-12 04:46:54] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:46:54] payload from zeyad: 
[2026-02-12 04:51:38] Received request webengage: phonenumber { "MobileNumber": "0533344468" }
[2026-02-12 04:51:38] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 04:51:38] payload from zeyad: 
[2026-02-12 05:14:01] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 05:14:01] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 05:14:01] payload from zeyad: Array
[2026-02-12 05:14:01] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 05:14:01] Generated signature: 31f72d9074227f8a3b346331db1db863343a04e7e6a181edadc70ef1721a19cc
[2026-02-12 05:14:04] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 05:14:04] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 05:20:33] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 05:20:33] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 05:20:33] payload from zeyad: Array
[2026-02-12 05:20:33] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 05:20:33] Generated signature: 74e8e4807f856d3c347f26fbaaa8a9be8e921bfac8f2bcfaaf7221b7c2642e24
[2026-02-12 05:20:36] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 05:20:36] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 05:41:47] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 05:41:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 05:41:47] payload from zeyad: Array
[2026-02-12 05:41:47] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 05:41:47] Generated signature: 7d65d6338e2715e8a9b2e0ef03fce3238d1e697dff755de1ff956d64bca5ae93
[2026-02-12 05:41:50] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 05:41:50] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 06:07:47] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 06:07:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 06:07:47] payload from zeyad: Array
[2026-02-12 06:07:47] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 06:07:47] Generated signature: 94fa029797cbdd059af7e81f86fec5610214c726da5bcb5b3c3a4ee206949c8a
[2026-02-12 06:07:50] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 06:07:50] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:09:36] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 07:09:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 07:09:36] payload from zeyad: Array
[2026-02-12 07:09:36] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 07:09:36] Generated signature: 7ad8aec16df844e4f6aca6f6652fa3ed7a33c9d8f099b6d5da1786d3d33e6c0a
[2026-02-12 07:09:39] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:09:39] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:17:07] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 07:17:07] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 07:17:07] payload from zeyad: Array
[2026-02-12 07:17:07] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 07:17:07] Generated signature: 7ee2fbb1c1766888a3625407b4612d129a5a593f170d961f4d028a6c3e6ea61d
[2026-02-12 07:17:09] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:17:09] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:23:37] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 07:23:37] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 07:23:37] payload from zeyad: Array
[2026-02-12 07:23:37] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 07:23:37] Generated signature: a79464519501608cc5b6daaf4cff8f969293def8b96d9bd0ce1134e63f9352fb
[2026-02-12 07:23:40] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:23:40] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:33:38] Received request webengage: { "MobileNumber": "0559013300"}
[2026-02-12 07:33:38] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 07:33:38] payload from zeyad: Array
[2026-02-12 07:33:38] payload from zeyad: {"MobileNumber":"0559013300"}
[2026-02-12 07:33:38] Generated signature: 9da938209c8b9a3c7024b09401bedcd57c9d7a7c5dc909ae7f3265d9e2959068
[2026-02-12 07:33:41] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 07:33:41] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:25:43] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:25:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:25:43] payload from zeyad: Array
[2026-02-12 11:25:43] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:25:43] Generated signature: 5b966005ded1b9cd960b372a91d8b242d34245136b5ebe620ec8836ad9555db0
[2026-02-12 11:25:46] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:25:46] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:26:04] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:26:04] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:26:04] payload from zeyad: Array
[2026-02-12 11:26:04] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:26:04] Generated signature: 985e6b3af2b4ec3add0e26b9403d3a95b3ac347f7f246a9e0ead8c8d217c675a
[2026-02-12 11:26:17] API Response zeyad: {"data":[{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf","content_type":"application/pdf"}]},{"ticketId":"38575","subject":"عنوان 3","description":"التفاصيل الثالثة","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38574","subject":"عنوان 2","description":"تفاصيل اثنين","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:45 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:26:17] API Response (HTTP 200): {"data":[{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061
[2026-02-12 11:26:17] taqnyat return: {"data":[{"ticketId":"38578","subject":"\u0639\u0646\u0648\u0627\u0646 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf"},{"ticketId":"38575","subject":"\u0639\u0646\u0648\u0627\u0646 3","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38574","subject":"\u0639\u0646\u0648\u0627\u0646 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u062b\u0646\u064a\u0646","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:45 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-12 11:26:47] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:26:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:26:47] payload from zeyad: Array
[2026-02-12 11:26:47] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:26:47] Generated signature: f839ec57f1cd525e4929fb82aa636f9301acc1ef966dca6ccbe341ca8409279d
[2026-02-12 11:26:59] API Response zeyad: {"data":[{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf","content_type":"application/pdf"}]},{"ticketId":"38575","subject":"عنوان 3","description":"التفاصيل الثالثة","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38574","subject":"عنوان 2","description":"تفاصيل اثنين","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:45 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:26:59] API Response (HTTP 200): {"data":[{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061
[2026-02-12 11:26:59] taqnyat return: {"data":[{"ticketId":"38578","subject":"\u0639\u0646\u0648\u0627\u0646 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf"},{"ticketId":"38575","subject":"\u0639\u0646\u0648\u0627\u0646 3","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38574","subject":"\u0639\u0646\u0648\u0627\u0646 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u062b\u0646\u064a\u0646","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:45 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-12 11:30:44] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:30:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:30:44] payload from zeyad: Array
[2026-02-12 11:30:44] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:30:44] Generated signature: daba4eb1ac6515347efda9636b868792c80e9340e0c376fbc1912303d64e5691
[2026-02-12 11:30:47] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:30:47] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:35:15] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:35:15] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:35:15] payload from zeyad: Array
[2026-02-12 11:35:15] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:35:15] Generated signature: b87b5b2833ca7cb5ada57e443859928d7255e07f764ff10d44aa4a65c1802df8
[2026-02-12 11:35:28] API Response zeyad: {"data":[{"ticketId":"38657","subject":"test","description":"test description","status":"مفتوح / Open","createdDate":"Feb 12, 2026 02:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf","content_type":"application/pdf"}]},{"ticketId":"38575","subject":"عنوان 3","description":"التفاصيل الثالثة","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:35:28] API Response (HTTP 200): {"data":[{"ticketId":"38657","subject":"test","description":"test description","status":"مفتوح / Open","createdDate":"Feb 12, 2026 02:34 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38578","subject":"عنوان اختبار","description":"تفاصيل الاختبار","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_884133061074936.pdf","content_url":"https://empappsapi.kac
[2026-02-12 11:35:28] taqnyat return: {"data":[{"ticketId":"38657","subject":"test","description":"test description","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 12, 2026 02:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38578","subject":"\u0639\u0646\u0648\u0627\u0646 \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:15 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38578%2Fattachments%2F29667%2Fdownload&contentType=application%2Fpdf&fileName=media_884133061074936.pdf"},{"ticketId":"38575","subject":"\u0639\u0646\u0648\u0627\u0646 3","description":"\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062b\u0627\u0644\u062b\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:46 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-12 11:41:54] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:41:54] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:41:54] payload from zeyad: Array
[2026-02-12 11:41:54] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:41:54] Generated signature: 9ef873a3342a0030000f9b6f7f73fb60b73b783e566b41c7319d80ffe4715cd8
[2026-02-12 11:41:57] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:41:57] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:58:07] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 11:58:07] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 11:58:07] payload from zeyad: Array
[2026-02-12 11:58:07] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 11:58:07] Generated signature: d21b9eaa46d5eee80758874762f6bd5a5daf1f26656e119768700b2ba368a1b9
[2026-02-12 11:58:10] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 11:58:10] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:00:00] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 12:00:00] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 12:00:00] payload from zeyad: Array
[2026-02-12 12:00:00] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 12:00:00] Generated signature: 46d54d1ed9538f90a978d1e284777328309f3e9c2239a5461df9fd54a213daba
[2026-02-12 12:00:13] API Response zeyad: {"data":[{"ticketId":"38661","subject":"تت","description":"التوضيحات","status":"مفتوح / Open","createdDate":"Feb 12, 2026 02:59 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2101666650624753.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38661%2Fattachments%2F29707%2Fdownload&contentType=application%2Fpdf&fileName=media_2101666650624753.pdf","content_type":"application/pdf"}]},{"ticketId":"38658","subject":"مدة الانتظار بعد تغيير حبر الطابعة","description":"كم من الوقت يجب الانتظار بعد تغيير حبر الطابعة","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 02:46 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_907265038832873.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38658%2Fattachments%2F29705%2Fdownload&contentType=image%2Fjpeg&fileName=media_907265038832873.jpg","content_type":"image/jpeg"}]},{"ticketId":"38657","subject":"test","description":"test description","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 02:34 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:00:13] API Response (HTTP 200): {"data":[{"ticketId":"38661","subject":"تت","description":"التوضيحات","status":"مفتوح / Open","createdDate":"Feb 12, 2026 02:59 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2101666650624753.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38661%2Fattachments%2F29707%2Fdownload&contentType=application%2Fpdf&fileName=media_2101666650624753.pdf","content_type":"appli
[2026-02-12 12:00:13] taqnyat return: {"data":[{"ticketId":"38661","subject":"\u062a\u062a","description":"\u0627\u0644\u062a\u0648\u0636\u064a\u062d\u0627\u062a","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 12, 2026 02:59 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38661%2Fattachments%2F29707%2Fdownload&contentType=application%2Fpdf&fileName=media_2101666650624753.pdf"},{"ticketId":"38658","subject":"\u0645\u062f\u0629 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0628\u0639\u062f \u062a\u063a\u064a\u064a\u0631 \u062d\u0628\u0631 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0643\u0645 \u0645\u0646 \u0627\u0644\u0648\u0642\u062a \u064a\u062c\u0628 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0628\u0639\u062f \u062a\u063a\u064a\u064a\u0631 \u062d\u0628\u0631 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 02:46 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38658%2Fattachments%2F29705%2Fdownload&contentType=image%2Fjpeg&fileName=media_907265038832873.jpg"},{"ticketId":"38657","subject":"test","description":"test description","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 02:34 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-12 12:50:14] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 12:50:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 12:50:14] payload from zeyad: Array
[2026-02-12 12:50:14] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 12:50:14] Generated signature: 6da59e4d8cc08f3b5e6c122acc9cec34c822cb6255f74e1c064a54254e3ff880
[2026-02-12 12:50:17] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:50:17] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:50:22] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 12:50:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 12:50:22] payload from zeyad: Array
[2026-02-12 12:50:22] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 12:50:22] Generated signature: dc9ba6dba95069677227ff08c6d9738c5b11da61e76a1041720cc3865695c5c7
[2026-02-12 12:50:26] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:50:26] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:59:56] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-12 12:59:56] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-12 12:59:56] payload from zeyad: Array
[2026-02-12 12:59:56] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-12 12:59:56] Generated signature: 840db7f3a9cef841139fdad3d7170c795bd6a425ac855ad118558f2d2f2b06a4
[2026-02-12 12:59:58] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 12:59:58] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-12 13:11:41] Received request webengage: 
[2026-02-12 13:11:41] Received request header webengage: 
[2026-02-12 13:11:41] Token decode failed
[2026-02-14 16:16:16] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-14 16:16:16] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-14 16:16:16] payload from zeyad: Array
[2026-02-14 16:16:16] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-14 16:16:16] Generated signature: 8eacc577ff9f993a72d237bc42dcb360aad41fd986d227b3974265ab7ad4442b
[2026-02-14 16:16:20] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 16:16:20] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 16:23:17] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-14 16:23:17] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-14 16:23:17] payload from zeyad: Array
[2026-02-14 16:23:17] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-14 16:23:17] Generated signature: fbe91b7578deb32ab1474ab0165821fe89b9e618756d94ae6785115cd0118146
[2026-02-14 16:23:31] API Response zeyad: {"data":[{"ticketId":"38635","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":[],"resolution":{"from":"Arsenio Halog","message":"Installed HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.","sentDate":"Feb 12, 2026 02:02 PM","attachments":[]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29689%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29690%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]},{"ticketId":"38583","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":[],"resolution":{"from":"turki hassan alfifi","message":"تم التركيب كما المطلوب تم باحترافيه","sentDate":"Feb 12, 2026 12:47 PM","attachments":[{"name":"20260212_122258.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29692%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122258.jpg","content_type":"image/jpeg"},{"name":"20260212_122244.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29693%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122244.jpg","content_type":"image/jpeg"}]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29672%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29673%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]},{"ticketId":"38532","subject":"خلل في شاشة حديقة الابتكار","description":"تعاني شاشة حديقة الابتكار من خلل تقني","status":"مكتمل / Completed","createdDate":"Feb 11, 2026 11:08 AM","conversations":[],"resolution":{"from":"Khalid B. Alabdulkareem","message":"test","sentDate":"Feb 12, 2026 04:23 PM","attachments":[]},"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 16:23:31] API Response (HTTP 200): {"data":[{"ticketId":"38635","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDM
[2026-02-14 16:23:31] taqnyat return: {"data":[{"ticketId":"38635","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Arsenio Halog\nInstalled HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"},{"ticketId":"38583","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: turki hassan alfifi\n\u062a\u0645 \u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0643\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u062a\u0645 \u0628\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0647\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"},{"ticketId":"38532","subject":"\u062e\u0644\u0644 \u0641\u064a \u0634\u0627\u0634\u0629 \u062d\u062f\u064a\u0642\u0629 \u0627\u0644\u0627\u0628\u062a\u0643\u0627\u0631","description":"\u062a\u0639\u0627\u0646\u064a \u0634\u0627\u0634\u0629 \u062d\u062f\u064a\u0642\u0629 \u0627\u0644\u0627\u0628\u062a\u0643\u0627\u0631 \u0645\u0646 \u062e\u0644\u0644 \u062a\u0642\u0646\u064a","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 11, 2026 11:08 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Khalid B. Alabdulkareem\ntest\n","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-14 17:08:55] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-14 17:08:55] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-14 17:08:55] payload from zeyad: Array
[2026-02-14 17:08:55] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-14 17:08:55] Generated signature: 0e27b37cc30d8cc97380ea67d4e09eb708ba87002dd5cc8058a60be39178d839
[2026-02-14 17:08:57] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 17:08:57] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 19:26:11] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-14 19:26:11] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-14 19:26:11] payload from zeyad: Array
[2026-02-14 19:26:11] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-14 19:26:11] Generated signature: 0b2be9f7014b0dd99726aadbb8539f52b51c60bb571071da3bde936a2a449238
[2026-02-14 19:26:14] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-14 19:26:14] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:18:04] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:18:04] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:18:04] payload from zeyad: Array
[2026-02-15 05:18:04] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:18:04] Generated signature: fc3beb59c0460a9419eebc4b52350957a738f303469f744022072df3dbb12926
[2026-02-15 05:18:08] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:18:08] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:21:27] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:21:27] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:21:27] payload from zeyad: Array
[2026-02-15 05:21:27] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:21:27] Generated signature: 815ab283f0a892bec91afbe6124712f2739954d37de1e3d60ee482f017a30eaf
[2026-02-15 05:21:40] API Response zeyad: {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38569","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1886996785269057.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:21:40] API Response (HTTP 200): {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId"
[2026-02-15 05:21:40] taqnyat return: {"data":[{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38569","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 05:22:39] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:22:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:22:39] payload from zeyad: Array
[2026-02-15 05:22:39] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:22:39] Generated signature: b3ebfaa03b219c68ca2ad3435f77d5aeadf0a7c596926dbe01822e1028546d0f
[2026-02-15 05:22:52] API Response zeyad: {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38569","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1886996785269057.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:22:52] API Response (HTTP 200): {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId"
[2026-02-15 05:22:52] taqnyat return: {"data":[{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38569","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 05:26:24] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:26:24] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:26:24] payload from zeyad: Array
[2026-02-15 05:26:24] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:26:24] Generated signature: ec036be40cd3569b94720df7498aa6f2d4414ff947e718bcc1e001bff4d517a6
[2026-02-15 05:26:28] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:26:28] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:26:54] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:26:54] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:26:54] payload from zeyad: Array
[2026-02-15 05:26:54] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:26:54] Generated signature: 8d1d543bdb7e867698c732d2dbe4fc06d2af8d86c90cef174f7aa282028dfbf2
[2026-02-15 05:27:07] API Response zeyad: {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38569","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1886996785269057.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:27:07] API Response (HTTP 200): {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId"
[2026-02-15 05:27:07] taqnyat return: {"data":[{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38569","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 05:39:46] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:39:46] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:39:46] payload from zeyad: Array
[2026-02-15 05:39:46] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:39:46] Generated signature: 84fbd511c05f566f0d8bf4bf58954f903397258cfaf7cfa0f62e29ea39e91a59
[2026-02-15 05:39:49] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:39:49] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:40:04] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 05:40:04] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 05:40:04] payload from zeyad: Array
[2026-02-15 05:40:04] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 05:40:04] Generated signature: 1db596e40847f626cbe4b5171ef50e477527a84e0a0a3a21799e667ee4c508b3
[2026-02-15 05:40:17] API Response zeyad: {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38569","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1886996785269057.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 05:40:17] API Response (HTTP 200): {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId"
[2026-02-15 05:40:17] taqnyat return: {"data":[{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38569","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 06:21:05] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 06:21:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 06:21:05] payload from zeyad: Array
[2026-02-15 06:21:05] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 06:21:05] Generated signature: 26e3674c0ed5d81b2507ea344463fea32e07db145184d48a79261dca1040671b
[2026-02-15 06:21:08] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:21:08] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:21:41] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 06:21:41] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 06:21:41] payload from zeyad: Array
[2026-02-15 06:21:41] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 06:21:41] Generated signature: 29c9a1625283cfc0ad6c6c8d59bc71e79325c010e96194e94d7b6e9567639757
[2026-02-15 06:21:55] API Response zeyad: {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38569","subject":"تجربة 1","description":"التجربة الأولى","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1886996785269057.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:21:55] API Response (HTTP 200): {"data":[{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId"
[2026-02-15 06:21:55] taqnyat return: {"data":[{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38569","subject":"\u062a\u062c\u0631\u0628\u0629 1","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:19 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38569%2Fattachments%2F29665%2Fdownload&contentType=image%2Fjpeg&fileName=media_1886996785269057.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 06:45:58] Received request webengage: { "MobileNumber": "0504156751"}
[2026-02-15 06:45:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 06:45:58] payload from zeyad: Array
[2026-02-15 06:45:58] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-02-15 06:45:58] Generated signature: 2450cfc284a8c790850eaa231efed878c3a5b94aa8f997371d9dd39dfe8449a4
[2026-02-15 06:46:01] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:46:01] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:48:39] Received request webengage: { "MobileNumber": "0504156751"}
[2026-02-15 06:48:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 06:48:39] payload from zeyad: Array
[2026-02-15 06:48:39] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-02-15 06:48:39] Generated signature: 3bfcaaed7583568f718fc168db7a28df433a1d7c4f9cd4e18ff6f12b43ffb8f5
[2026-02-15 06:48:52] API Response zeyad: {"data":[{"ticketId":"38706","subject":"صيانة طابعة _ اختبار","description":"الطابعة لا تعمل","status":"مفتوح / Open","createdDate":"Feb 15, 2026 09:47 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36969","subject":"Test 4","description":"Test WhatsApp 4","status":"ملغي / Cancelled","createdDate":"Jan 21, 2026 10:40 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1260646825926590.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36969%2Fattachments%2F29051%2Fdownload&contentType=image%2Fjpeg&fileName=media_1260646825926590.jpg","content_type":"image/jpeg"}]},{"ticketId":"36938","subject":"test","description":"test","status":"ملغي / Cancelled","createdDate":"Jan 20, 2026 03:04 PM","conversations":[],"resolution":null,"attachments":[{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36938%2Fattachments%2F29026%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"},{"name":"Proposal.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36938%2Fattachments%2F29027%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf","content_type":"application/pdf"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:48:52] API Response (HTTP 200): {"data":[{"ticketId":"38706","subject":"صيانة طابعة _ اختبار","description":"الطابعة لا تعمل","status":"مفتوح / Open","createdDate":"Feb 15, 2026 09:47 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"36969","subject":"Test 4","description":"Test WhatsApp 4","status":"ملغي / Cancelled","createdDate":"Jan 21, 2026 10:40 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1260646825926590.jpg","content_url":"https://em
[2026-02-15 06:48:52] taqnyat return: {"data":[{"ticketId":"38706","subject":"\u0635\u064a\u0627\u0646\u0629 \u0637\u0627\u0628\u0639\u0629 _ \u0627\u062e\u062a\u0628\u0627\u0631","description":"\u0627\u0644\u0637\u0627\u0628\u0639\u0629 \u0644\u0627 \u062a\u0639\u0645\u0644","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 15, 2026 09:47 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"36969","subject":"Test 4","description":"Test WhatsApp 4","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 21, 2026 10:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36969%2Fattachments%2F29051%2Fdownload&contentType=image%2Fjpeg&fileName=media_1260646825926590.jpg"},{"ticketId":"36938","subject":"test","description":"test","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Jan 20, 2026 03:04 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F36938%2Fattachments%2F29026%2Fdownload&contentType=application%2Fpdf&fileName=Proposal.pdf"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 06:51:59] Received request webengage: { "MobileNumber": "0504156751"}
[2026-02-15 06:51:59] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 06:51:59] payload from zeyad: Array
[2026-02-15 06:51:59] payload from zeyad: {"MobileNumber":"0504156751"}
[2026-02-15 06:51:59] Generated signature: 8423c854e36a5c8a1b70ff7d3ea5f405f5eb04133063cabc0bdc4b787e9b428b
[2026-02-15 06:52:02] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 06:52:02] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:13:04] Received request webengage: {
    "MobileNumber": "0533344468"
}
[2026-02-15 07:13:04] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:13:04] payload from zeyad: Array
[2026-02-15 07:13:04] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:13:04] Generated signature: 37029376383a0ea9577719c241e985da55d20995c71326eade4643f9c1f0db62
[2026-02-15 07:13:16] API Response zeyad: {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:13:16] API Response (HTTP 200): {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"
[2026-02-15 07:13:16] taqnyat return: {"data":[{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:29:21] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 07:29:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:29:21] payload from zeyad: Array
[2026-02-15 07:29:21] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:29:21] Generated signature: 72ca7046514ec9cb6d97731fdc87ff2fbbc90062350cdf7719b9990d0a45b9d4
[2026-02-15 07:29:25] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:29:25] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:29:43] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 07:29:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:29:43] payload from zeyad: Array
[2026-02-15 07:29:43] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:29:43] Generated signature: 7de1ead8968c479831286bd0cb1f33a2f110e7142ba433ff1e57c07a653a57ff
[2026-02-15 07:29:56] API Response zeyad: {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:29:56] API Response (HTTP 200): {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"
[2026-02-15 07:29:56] taqnyat return: {"data":[{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:32:08] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 07:32:08] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:32:08] payload from zeyad: Array
[2026-02-15 07:32:08] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:32:08] Generated signature: 1c34ec6dc58d479bfeb59aa3add8a27c4c23ab7ad66f21a17c21f16a585fe7a9
[2026-02-15 07:32:21] API Response zeyad: {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:32:21] API Response (HTTP 200): {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"3
[2026-02-15 07:32:21] taqnyat return: {"data":[{"ticketId":"38748","subject":"\u062a\u062c\u0631\u0628\u0629 2 \u0627\u0644\u0627\u062d\u062f","description":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u062d\u062f \u0627\u0644\u062c\u062f\u064a\u062f\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:38:39] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-15 07:38:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:38:39] payload from zeyad: Array
[2026-02-15 07:38:39] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-15 07:38:39] Generated signature: 31b84e2b70ecbb498c43b300cfd0c3cbe2bf728dd255debf6480e4cf95ff26ba
[2026-02-15 07:38:42] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:38:42] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:38:55] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-15 07:38:55] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:38:55] payload from zeyad: Array
[2026-02-15 07:38:55] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:38:55] Generated signature: c7ccf2fb4dcdae3d57fe478a44e00bd72fc2a13e14bcc0aa7b85f6fd211191a4
[2026-02-15 07:39:12] API Response zeyad: {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:39:12] API Response (HTTP 200): {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"3
[2026-02-15 07:39:12] taqnyat return: {"data":[{"ticketId":"38748","subject":"\u062a\u062c\u0631\u0628\u0629 2 \u0627\u0644\u0627\u062d\u062f","description":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u062d\u062f \u0627\u0644\u062c\u062f\u064a\u062f\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 15, 2026 10:31 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:39:57] Received request webengage: {    "MobileNumber": "0533344468"}
[2026-02-15 07:39:57] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:39:57] payload from zeyad: Array
[2026-02-15 07:39:57] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-15 07:39:57] Generated signature: 86dacea417bb8fb55507085eb17453a5a0e75b036c0c8ca66ae51ed0c1584818
[2026-02-15 07:40:11] API Response zeyad: {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:40:11] API Response (HTTP 200): {"data":[{"ticketId":"38748","subject":"تجربة 2 الاحد","description":"تجربة الأحد الجديدة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 10:31 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketI
[2026-02-15 07:40:11] taqnyat return: {"data":[{"ticketId":"38748","subject":"\u062a\u062c\u0631\u0628\u0629 2 \u0627\u0644\u0627\u062d\u062f","description":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0623\u062d\u062f \u0627\u0644\u062c\u062f\u064a\u062f\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 10:31 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:45:39] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-15 07:45:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:45:39] payload from zeyad: Array
[2026-02-15 07:45:39] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-15 07:45:39] Generated signature: b208279ac9db37b6ed87e7b4854a2d7189a9701e031df8d91d452277fc6d1be6
[2026-02-15 07:45:42] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:45:42] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:50:13] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-15 07:50:13] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:50:13] payload from zeyad: Array
[2026-02-15 07:50:13] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-15 07:50:13] Generated signature: de99e54367f7d852e8e2e39df4b4e01178ec4fc77f56644a75ecc55fc257bae9
[2026-02-15 07:50:26] API Response zeyad: {"data":[{"ticketId":"38753","subject":"تجربة 2","description":"تفاصيل اثنين","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:49 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1555656079531282.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg","content_type":"image/jpeg"}]},{"ticketId":"38751","subject":"اختبار واحد","description":"تجربة","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:47 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_804391946037068.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38751%2Fattachments%2F29724%2Fdownload&contentType=application%2Fpdf&fileName=media_804391946037068.pdf","content_type":"application/pdf"}]},{"ticketId":"38664","subject":"test","description":"test description","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 03:51 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2073250523455303.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38664%2Fattachments%2F29711%2Fdownload&contentType=image%2Fjpeg&fileName=media_2073250523455303.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:50:26] API Response (HTTP 200): {"data":[{"ticketId":"38753","subject":"تجربة 2","description":"تفاصيل اثنين","status":"مفتوح / Open","createdDate":"Feb 15, 2026 10:49 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1555656079531282.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg","content_type
[2026-02-15 07:50:26] taqnyat return: {"data":[{"ticketId":"38753","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u062b\u0646\u064a\u0646","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 15, 2026 10:49 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg"},{"ticketId":"38751","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0648\u0627\u062d\u062f","description":"\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 15, 2026 10:47 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38751%2Fattachments%2F29724%2Fdownload&contentType=application%2Fpdf&fileName=media_804391946037068.pdf"},{"ticketId":"38664","subject":"test","description":"test description","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 03:51 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38664%2Fattachments%2F29711%2Fdownload&contentType=image%2Fjpeg&fileName=media_2073250523455303.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 07:51:01] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-15 07:51:01] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 07:51:01] payload from zeyad: Array
[2026-02-15 07:51:01] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-15 07:51:01] Generated signature: 32e90d13bcae643cccb25316b010ffb1405d7ad68f427774798dbcf60fded48d
[2026-02-15 07:51:15] API Response zeyad: {"data":[{"ticketId":"38753","subject":"تجربة 2","description":"تفاصيل اثنين","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 10:49 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1555656079531282.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg","content_type":"image/jpeg"}]},{"ticketId":"38751","subject":"اختبار واحد","description":"تجربة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 10:47 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_804391946037068.pdf","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38751%2Fattachments%2F29724%2Fdownload&contentType=application%2Fpdf&fileName=media_804391946037068.pdf","content_type":"application/pdf"}]},{"ticketId":"38664","subject":"test","description":"test description","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 03:51 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_2073250523455303.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38664%2Fattachments%2F29711%2Fdownload&contentType=image%2Fjpeg&fileName=media_2073250523455303.jpg","content_type":"image/jpeg"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 07:51:15] API Response (HTTP 200): {"data":[{"ticketId":"38753","subject":"تجربة 2","description":"تفاصيل اثنين","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 10:49 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1555656079531282.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg","content
[2026-02-15 07:51:15] taqnyat return: {"data":[{"ticketId":"38753","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u062b\u0646\u064a\u0646","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 10:49 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38753%2Fattachments%2F29725%2Fdownload&contentType=image%2Fjpeg&fileName=media_1555656079531282.jpg"},{"ticketId":"38751","subject":"\u0627\u062e\u062a\u0628\u0627\u0631 \u0648\u0627\u062d\u062f","description":"\u062a\u062c\u0631\u0628\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 10:47 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38751%2Fattachments%2F29724%2Fdownload&contentType=application%2Fpdf&fileName=media_804391946037068.pdf"},{"ticketId":"38664","subject":"test","description":"test description","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 03:51 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38664%2Fattachments%2F29711%2Fdownload&contentType=image%2Fjpeg&fileName=media_2073250523455303.jpg"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-15 08:08:19] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-15 08:08:19] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-15 08:08:19] payload from zeyad: Array
[2026-02-15 08:08:19] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-15 08:08:19] Generated signature: 881f99e20381d7a1a9a0f74727a72077c60e156abd175bb88efb46c895a4d5d1
[2026-02-15 08:08:21] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 08:08:21] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-15 08:28:10] Received request webengage: 
[2026-02-15 08:28:10] Received request header webengage: 
[2026-02-15 08:28:10] Token decode failed
[2026-02-15 11:17:26] Received request webengage: 
[2026-02-15 11:17:26] Received request header webengage: 
[2026-02-15 11:17:26] Token decode failed
[2026-02-16 07:57:30] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-16 07:57:30] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-16 07:57:30] payload from zeyad: Array
[2026-02-16 07:57:30] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-16 07:57:30] Generated signature: be2b4de5dcf7fc4623ee1f08d63000a10027e09415416b92955a9a41f804b1ae
[2026-02-16 07:57:34] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-16 07:57:34] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-16 08:12:54] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-16 08:12:54] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-16 08:12:54] payload from zeyad: Array
[2026-02-16 08:12:54] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-16 08:12:54] Generated signature: 604448937024f131b12446204be28675770254a1c51c30c02fc7f9fd6c0d1134
[2026-02-16 08:12:56] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-16 08:12:56] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-16 09:14:09] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-16 09:14:09] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-16 09:14:09] payload from zeyad: Array
[2026-02-16 09:14:09] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-16 09:14:09] Generated signature: 2ed73f009999ceacaa57de133d764a4fa493b91e1ba055c128a45adde0024bc3
[2026-02-16 09:14:12] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-16 09:14:12] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 05:32:13] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 05:32:13] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 05:32:13] payload from zeyad: Array
[2026-02-17 05:32:13] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 05:32:13] Generated signature: 9f530666cc55213126a825a760f827047160c175644423ec5df562a6e6f8ddab
[2026-02-17 05:32:18] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 05:32:18] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 05:32:35] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 05:32:35] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 05:32:35] payload from zeyad: Array
[2026-02-17 05:32:35] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 05:32:35] Generated signature: 68b7f5055301b3eab468c1a6dc34e61f9bc156bfc1441a1e7eb690bb6563b2b6
[2026-02-17 05:32:48] API Response zeyad: {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38570","subject":"تجربة 2","description":"التجربة الثانية","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 05:32:48] API Response (HTTP 200): {"data":[{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"
[2026-02-17 05:32:48] taqnyat return: {"data":[{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38570","subject":"\u062a\u062c\u0631\u0628\u0629 2","description":"\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 07:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-17 07:32:59] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 07:32:59] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 07:32:59] payload from zeyad: Array
[2026-02-17 07:32:59] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 07:32:59] Generated signature: 48ca663cedf008dd41d91aadab89e4b1c3f6dbf35c00ab8f6a12fdd895151d1f
[2026-02-17 07:33:03] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:33:03] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:37:47] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 07:37:47] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 07:37:47] payload from zeyad: Array
[2026-02-17 07:37:47] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 07:37:47] Generated signature: 4ecad90cf208dc7aedded668f82bab7e4e3acf4d8633a1d307f06205bb586395
[2026-02-17 07:38:00] API Response zeyad: {"data":[{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1460319998984144.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38925%2Fattachments%2F29780%2Fdownload&contentType=image%2Fjpeg&fileName=media_1460319998984144.jpg","content_type":"image/jpeg"}]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38576","subject":"حل مشكلة الطابعة","description":"أعاني من مشكلة في تشغيل الطابعة","status":"ملغي / Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:38:00] API Response (HTTP 200): {"data":[{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1460319998984144.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38925%2Fattachments%2F29780%2Fdownload&contentType=image%2Fjpeg&fileName=media_1460319998984144.jpg","content_type":"image/jpeg"
[2026-02-17 07:38:00] taqnyat return: {"data":[{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38925%2Fattachments%2F29780%2Fdownload&contentType=image%2Fjpeg&fileName=media_1460319998984144.jpg"},{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38576","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0639\u0627\u0646\u064a \u0645\u0646 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0644\u063a\u064a \/ Cancelled","createdDate":"Feb 12, 2026 07:50 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-17 07:51:03] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 07:51:03] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 07:51:03] payload from zeyad: Array
[2026-02-17 07:51:03] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 07:51:03] Generated signature: 8524da2691fac97a4f22c816581be0dc4304ee8c668f07602415681d396b045a
[2026-02-17 07:51:06] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:51:06] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:52:30] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-17 07:52:30] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 07:52:30] payload from zeyad: Array
[2026-02-17 07:52:30] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-17 07:52:30] Generated signature: f809afb2617b4e49d165ecee21e66a8b4be63ea19590f99024ef2ca0c8dbb502
[2026-02-17 07:52:43] API Response zeyad: {"data":[{"ticketId":"38944","subject":"تجربة 501","description":"تجربة 501","status":"مفتوح / Open","createdDate":"Feb 17, 2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1460319998984144.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38925%2Fattachments%2F29780%2Fdownload&contentType=image%2Fjpeg&fileName=media_1460319998984144.jpg","content_type":"image/jpeg"}]},{"ticketId":"38699","subject":"حل مشكلة الطابعة","description":"أواجه عطلا في الطابعة","status":"مكتمل / Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 07:52:43] API Response (HTTP 200): {"data":[{"ticketId":"38944","subject":"تجربة 501","description":"تجربة 501","status":"مفتوح / Open","createdDate":"Feb 17, 2026 10:52 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":[],"resolution":null,"attachments":[{"name":"media_1460319998984144.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attach
[2026-02-17 07:52:43] taqnyat return: {"data":[{"ticketId":"38944","subject":"\u062a\u062c\u0631\u0628\u0629 501","description":"\u062a\u062c\u0631\u0628\u0629 501","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 17, 2026 10:52 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38925","subject":"Test 500","description":"Trstb500","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 08:35 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38925%2Fattachments%2F29780%2Fdownload&contentType=image%2Fjpeg&fileName=media_1460319998984144.jpg"},{"ticketId":"38699","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0623\u0648\u0627\u062c\u0647 \u0639\u0637\u0644\u0627 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 15, 2026 09:23 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-17 08:29:14] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-17 08:29:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-17 08:29:14] payload from zeyad: Array
[2026-02-17 08:29:14] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-17 08:29:14] Generated signature: 4d8a9bcc5cedcfa8a2790569df6301e38b63a284d1ca024a967d9c63264aab7d
[2026-02-17 08:29:17] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 08:29:17] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-17 09:52:44] Received request webengage: 
[2026-02-17 09:52:44] Received request header webengage: 
[2026-02-17 09:52:44] Token decode failed
[2026-02-17 09:53:30] Received request webengage: 
[2026-02-17 09:53:30] Received request header webengage: 
[2026-02-17 09:53:30] Token decode failed
[2026-02-17 09:54:21] Received request webengage: 
[2026-02-17 09:54:21] Received request header webengage: 
[2026-02-17 09:54:21] Token decode failed
[2026-02-17 09:54:23] Received request webengage: 
[2026-02-17 09:54:23] Received request header webengage: 
[2026-02-17 09:54:23] Token decode failed
[2026-02-18 08:18:57] Received request webengage: 
[2026-02-18 08:18:57] Received request header webengage: 
[2026-02-18 08:18:57] Token decode failed
[2026-02-18 09:10:43] Received request webengage: 
[2026-02-18 09:10:43] Received request header webengage: 
[2026-02-18 09:10:43] Token decode failed
[2026-02-18 11:39:06] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-18 11:39:06] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-18 11:39:06] payload from zeyad: Array
[2026-02-18 11:39:06] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-18 11:39:06] Generated signature: abc9bffa565ed2cc59063d29e9a29402854723be60125510aab1906416b7d1f8
[2026-02-18 11:39:09] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-18 11:39:09] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-18 11:50:08] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-18 11:50:08] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-18 11:50:08] payload from zeyad: Array
[2026-02-18 11:50:08] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-18 11:50:08] Generated signature: 7c21d47a7cdee5f06187d96cc752b54fc9fff7603f3a05d2f17e633bb86648cc
[2026-02-18 11:50:11] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-18 11:50:11] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-19 08:46:42] Received request webengage: 
[2026-02-19 08:46:42] Received request header webengage: 
[2026-02-19 08:46:42] Token decode failed
[2026-02-22 07:48:23] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-22 07:48:23] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-22 07:48:23] payload from zeyad: Array
[2026-02-22 07:48:23] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-22 07:48:23] Generated signature: 12351d265c907e2a0fd2fbe812ee2f6157b79c9ea1e45f0aa63d5af7a1607010
[2026-02-22 07:48:27] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-22 07:48:27] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 10:57:02] Received request webengage: 
[2026-02-23 10:57:02] Received request header webengage: 
[2026-02-23 10:57:02] Token decode failed
[2026-02-23 11:42:14] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-23 11:42:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 11:42:14] payload from zeyad: Array
[2026-02-23 11:42:14] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-23 11:42:14] Generated signature: e3e763f5ce68b81273a9cec6789769951a8770d09b3530272dbf6b1d6e2dfbf3
[2026-02-23 11:42:19] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:42:19] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:44:55] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-23 11:44:55] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 11:44:55] payload from zeyad: Array
[2026-02-23 11:44:55] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-23 11:44:55] Generated signature: 0455d637382a54c32dfc5124e3745f4ef50d660949e764931b36defee9be2414
[2026-02-23 11:45:07] API Response zeyad: {"data":[{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"الخبرة 503","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:45:07] API Response (HTTP 200): {"data":[{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"ا
[2026-02-23 11:45:07] taqnyat return: {"data":[{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38947","subject":"\u062a\u062c\u0631\u0628\u0629 504","description":"\u062a\u062c\u0631\u0628\u0629 \u062e\u0645\u0633\u0645\u0627\u0626\u0629 \u0648\u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38946","subject":"\u062a\u062c\u0631\u0628\u0629 503","description":"\u0627\u0644\u062e\u0628\u0631\u0629 503","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-23 11:46:42] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-23 11:46:42] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 11:46:42] payload from zeyad: Array
[2026-02-23 11:46:42] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-23 11:46:42] Generated signature: d0f2fa240b116dbc8bd191b24cb9dad416f9458d124380e58412c0aa7abf4340
[2026-02-23 11:46:45] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:46:45] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:49:44] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-23 11:49:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 11:49:44] payload from zeyad: Array
[2026-02-23 11:49:44] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-23 11:49:44] Generated signature: d532e2ae47d1dbec6e8c8e4693528d734f098f5f8c8a832901763bb48859bf8c
[2026-02-23 11:49:56] API Response zeyad: {"data":[{"ticketId":"39148","subject":"تجربة 701","description":"تواجهني مشكلة 701","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893739816965104.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39148%2Fattachments%2F29854%2Fdownload&contentType=image%2Fjpeg&fileName=media_893739816965104.jpg","content_type":"image/jpeg"}]},{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:49:56] API Response (HTTP 200): {"data":[{"ticketId":"39148","subject":"تجربة 701","description":"تواجهني مشكلة 701","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893739816965104.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39148%2Fattachments%2F29854%2Fdownload&contentType=image%2Fjpeg&fileName=media_893739816965104.jpg","conten
[2026-02-23 11:49:56] taqnyat return: {"data":[{"ticketId":"39148","subject":"\u062a\u062c\u0631\u0628\u0629 701","description":"\u062a\u0648\u0627\u062c\u0647\u0646\u064a \u0645\u0634\u0643\u0644\u0629 701","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39148%2Fattachments%2F29854%2Fdownload&contentType=image%2Fjpeg&fileName=media_893739816965104.jpg"},{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38947","subject":"\u062a\u062c\u0631\u0628\u0629 504","description":"\u062a\u062c\u0631\u0628\u0629 \u062e\u0645\u0633\u0645\u0627\u0626\u0629 \u0648\u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-23 11:52:21] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-23 11:52:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 11:52:21] payload from zeyad: Array
[2026-02-23 11:52:21] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-23 11:52:21] Generated signature: b7f5b9aa2bb74a7833553950b6d2350a92ea5bec0e28eee2ff425f0d4263f783
[2026-02-23 11:52:33] API Response zeyad: {"data":[{"ticketId":"39149","subject":"استكشاف مشكلة الطابعة","description":"عندي مشكلة في الطابعة","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:51 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39148","subject":"تجربة 701","description":"تواجهني مشكلة 701","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_893739816965104.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39148%2Fattachments%2F29854%2Fdownload&contentType=image%2Fjpeg&fileName=media_893739816965104.jpg","content_type":"image/jpeg"}]},{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 11:52:33] API Response (HTTP 200): {"data":[{"ticketId":"39149","subject":"استكشاف مشكلة الطابعة","description":"عندي مشكلة في الطابعة","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:51 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39148","subject":"تجربة 701","description":"تواجهني مشكلة 701","status":"مفتوح / Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_8937398169651
[2026-02-23 11:52:33] taqnyat return: {"data":[{"ticketId":"39149","subject":"\u0627\u0633\u062a\u0643\u0634\u0627\u0641 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0637\u0627\u0628\u0639\u0629","description":"\u0639\u0646\u062f\u064a \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0637\u0627\u0628\u0639\u0629","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:51 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"39148","subject":"\u062a\u062c\u0631\u0628\u0629 701","description":"\u062a\u0648\u0627\u062c\u0647\u0646\u064a \u0645\u0634\u0643\u0644\u0629 701","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:49 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39148%2Fattachments%2F29854%2Fdownload&contentType=image%2Fjpeg&fileName=media_893739816965104.jpg"},{"ticketId":"39147","subject":"Test 602","description":"Test 602 test test","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 23, 2026 02:44 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-23 12:01:23] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-23 12:01:23] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 12:01:23] payload from zeyad: Array
[2026-02-23 12:01:23] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-23 12:01:23] Generated signature: 82b81e97ab7beb4592b97dad9354e28e84850814304aecaf98c5d7acd30836c8
[2026-02-23 12:01:25] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:01:25] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:02:00] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-23 12:02:00] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 12:02:00] payload from zeyad: Array
[2026-02-23 12:02:00] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-23 12:02:00] Generated signature: 72fba79810f20d392f6170771ca4473f37fa7eed72d5e481c5a575efbdd73153
[2026-02-23 12:02:03] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:02:03] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:17:49] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-23 12:17:49] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 12:17:49] payload from zeyad: Array
[2026-02-23 12:17:49] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-23 12:17:49] Generated signature: b65a99add3c61ebbb10d244e0d7a9fc36446bcdef0b94124961956df50b6484b
[2026-02-23 12:17:50] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-23 12:17:50] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 12:17:50] payload from zeyad: Array
[2026-02-23 12:17:50] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-23 12:17:50] Generated signature: 0ea5d6f7937456a23dcc519f931a752e800ef671f9adbe1be6d71d7b1348b7d8
[2026-02-23 12:17:52] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:17:52] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:17:53] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:17:53] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:18:14] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-23 12:18:14] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-23 12:18:14] payload from zeyad: Array
[2026-02-23 12:18:14] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-23 12:18:14] Generated signature: 1e90345ee376e310f81be22fb123a499b2f8d7ee553804ea8cdafa7cb32a60b6
[2026-02-23 12:18:27] API Response zeyad: {"data":[{"ticketId":"39114","subject":"استفسار البريد الإلكتروني","description":"","status":"مكتمل / Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39113","subject":"استفسار البريد الإلكتروني","description":"","status":"مكتمل / Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39112","subject":"استفسار البريد الإلكتروني","description":"","status":"مكتمل / Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-23 12:18:27] API Response (HTTP 200): {"data":[{"ticketId":"39114","subject":"استفسار البريد الإلكتروني","description":"","status":"مكتمل / Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39113","subject":"استفسار البريد الإلكتروني","description":"","status":"مكتمل / Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39112","subject":"استفس
[2026-02-23 12:18:27] taqnyat return: {"data":[{"ticketId":"39114","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"39113","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"39112","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 19, 2026 02:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-24 03:23:59] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 03:23:59] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 03:23:59] payload from zeyad: Array
[2026-02-24 03:23:59] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 03:23:59] Generated signature: d64ba589d02d38f50cc7e781ae7fedd11133687d380c8a39eeaad9c248796f51
[2026-02-24 03:24:03] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 03:24:03] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 09:03:26] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-24 09:03:26] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 09:03:26] payload from zeyad: Array
[2026-02-24 09:03:26] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-24 09:03:26] Generated signature: 8c524438dad092b48e6381a3208d3f100239a4c34b06f7ce6a9875e3126e2510
[2026-02-24 09:03:30] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 09:03:30] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 09:48:58] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 09:48:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 09:48:58] payload from zeyad: Array
[2026-02-24 09:48:58] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 09:48:58] Generated signature: f630e2116d7f8420ef008d3468f0d01341aa3491cf9fd708e1fef9f1dad6c5fa
[2026-02-24 09:49:01] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 09:49:01] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:17:31] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 10:17:31] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:17:31] payload from zeyad: Array
[2026-02-24 10:17:31] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 10:17:31] Generated signature: 45f0639d3ac2ce3140460285e9a8f6b9c326546754a62bb4912f9ad11bb620ec
[2026-02-24 10:17:34] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:17:34] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:18:15] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 10:18:15] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:18:15] payload from zeyad: Array
[2026-02-24 10:18:15] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 10:18:15] Generated signature: c1894e86f7a85502adac7e306cec930f997aa784c16d89e4bd109e58fef9d515
[2026-02-24 10:18:18] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:18:18] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:30:12] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-24 10:30:12] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:30:12] payload from zeyad: Array
[2026-02-24 10:30:12] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-24 10:30:12] Generated signature: 2c6ed5d3270cb18f39a78da222fc1578f51a541442d71c473200254b5007ed1d
[2026-02-24 10:30:15] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:30:15] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:42:11] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-24 10:42:11] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:42:11] payload from zeyad: Array
[2026-02-24 10:42:11] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-24 10:42:11] Generated signature: 662e07c341c4a4d1bc9c897cca10bf0b910efb164eb909068faab0d293a8ad7e
[2026-02-24 10:42:15] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:42:15] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:42:40] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-24 10:42:40] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:42:40] payload from zeyad: Array
[2026-02-24 10:42:40] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-24 10:42:40] Generated signature: d174ad869bdfce0cd1e6d1c9fd4df1dca329ac55c995f04a07b2a4da08e82995
[2026-02-24 10:42:54] API Response zeyad: {"data":[{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"الخبرة 503","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38945","subject":"تجربة 502","description":"تجربة 502","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:00 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:42:54] API Response (HTTP 200): {"data":[{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"الخبرة 503","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38945","subject":"تجربة 502","descrip
[2026-02-24 10:42:54] taqnyat return: {"data":[{"ticketId":"38947","subject":"\u062a\u062c\u0631\u0628\u0629 504","description":"\u062a\u062c\u0631\u0628\u0629 \u062e\u0645\u0633\u0645\u0627\u0626\u0629 \u0648\u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38946","subject":"\u062a\u062c\u0631\u0628\u0629 503","description":"\u0627\u0644\u062e\u0628\u0631\u0629 503","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38945","subject":"\u062a\u062c\u0631\u0628\u0629 502","description":"\u062a\u062c\u0631\u0628\u0629 502","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:00 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-24 10:45:50] Received request webengage: { "MobileNumber": "0533344468"}
[2026-02-24 10:45:50] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 10:45:50] payload from zeyad: Array
[2026-02-24 10:45:50] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-02-24 10:45:50] Generated signature: 9b50879f7830adf02920d3357c5d72a0e8ee75e04e4e75756b0537cf868fb168
[2026-02-24 10:46:04] API Response zeyad: {"data":[{"ticketId":"39211","subject":"تجربة 900","description":"تجربة 900","status":"مفتوح / Open","createdDate":"Feb 24, 2026 01:45 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"الخبرة 503","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 10:46:04] API Response (HTTP 200): {"data":[{"ticketId":"39211","subject":"تجربة 900","description":"تجربة 900","status":"مفتوح / Open","createdDate":"Feb 24, 2026 01:45 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38947","subject":"تجربة 504","description":"تجربة خمسمائة وأربعة","status":"مكتمل / Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"38946","subject":"تجربة 503","description":"
[2026-02-24 10:46:04] taqnyat return: {"data":[{"ticketId":"39211","subject":"\u062a\u062c\u0631\u0628\u0629 900","description":"\u062a\u062c\u0631\u0628\u0629 900","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 24, 2026 01:45 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38947","subject":"\u062a\u062c\u0631\u0628\u0629 504","description":"\u062a\u062c\u0631\u0628\u0629 \u062e\u0645\u0633\u0645\u0627\u0626\u0629 \u0648\u0623\u0631\u0628\u0639\u0629","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:02 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"38946","subject":"\u062a\u062c\u0631\u0628\u0629 503","description":"\u0627\u0644\u062e\u0628\u0631\u0629 503","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 17, 2026 11:01 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-24 12:16:16] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 12:16:16] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:16:16] payload from zeyad: Array
[2026-02-24 12:16:16] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 12:16:16] Generated signature: 6b55c5457a5a78aa5088f554d27e9974ca5936f5e311d172d76609f1efae1baa
[2026-02-24 12:16:18] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:16:18] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:20:05] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 12:20:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:20:05] payload from zeyad: Array
[2026-02-24 12:20:05] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 12:20:05] Generated signature: f23817c233bf27a1a195fd125abd081201fa4b197168ff76623d7304f21ae5d2
[2026-02-24 12:20:18] API Response zeyad: {"data":[{"ticketId":"39171","subject":"استفسار كلمات السر وطريقة إعادة تهيئتها","description":"","status":"مكتمل / Completed","createdDate":"Feb 23, 2026 03:33 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39170","subject":"استفسار مشاكل و خدمات البوابة","description":"","status":"مكتمل / Completed","createdDate":"Feb 23, 2026 03:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39169","subject":"استفسار مشاكل و خدمات البوابة","description":"","status":"مكتمل / Completed","createdDate":"Feb 23, 2026 03:32 PM","conversations":[],"resolution":null,"attachments":[]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:20:18] API Response (HTTP 200): {"data":[{"ticketId":"39171","subject":"استفسار كلمات السر وطريقة إعادة تهيئتها","description":"","status":"مكتمل / Completed","createdDate":"Feb 23, 2026 03:33 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId":"39170","subject":"استفسار مشاكل و خدمات البوابة","description":"","status":"مكتمل / Completed","createdDate":"Feb 23, 2026 03:32 PM","conversations":[],"resolution":null,"attachments":[]},{"ticketId
[2026-02-24 12:20:18] taqnyat return: {"data":[{"ticketId":"39171","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0633\u0631 \u0648\u0637\u0631\u064a\u0642\u0629 \u0625\u0639\u0627\u062f\u0629 \u062a\u0647\u064a\u0626\u062a\u0647\u0627","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 23, 2026 03:33 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"39170","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0648\u0627\u0628\u0629","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 23, 2026 03:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"},{"ticketId":"39169","subject":"\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0645\u0634\u0627\u0643\u0644 \u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0648\u0627\u0628\u0629","description":"","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 23, 2026 03:32 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u0631\u0641\u0642\u0627\u062a"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-24 12:21:11] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 12:21:11] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:21:11] payload from zeyad: Array
[2026-02-24 12:21:11] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 12:21:11] Generated signature: fb70189f58e0599042398310003d2f116c27affdb465b53bf0a3358648e2b751
[2026-02-24 12:21:14] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:21:14] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:21:36] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 12:21:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:21:36] payload from zeyad: Array
[2026-02-24 12:21:36] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 12:21:36] Generated signature: fc36a580e1584ffe38dc71f2befcf00c1c126383d27bf8fffad35a5c6fdddc08
[2026-02-24 12:21:39] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:21:39] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:34:39] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-24 12:34:39] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:34:39] payload from zeyad: Array
[2026-02-24 12:34:39] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-24 12:34:39] Generated signature: 9c939c43eb93a755b770c3862e42ce98b7ffcf90281abc6cc5a854de66bbbc44
[2026-02-24 12:34:44] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:34:44] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:55:15] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 12:55:15] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 12:55:15] payload from zeyad: Array
[2026-02-24 12:55:15] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 12:55:15] Generated signature: 82f959a0e656754f0146f20827eac66617b1f4d75529160c6963856110e3227d
[2026-02-24 12:55:18] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 12:55:18] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 13:47:52] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 13:47:52] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 13:47:52] payload from zeyad: Array
[2026-02-24 13:47:52] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 13:47:52] Generated signature: 21421c60ddfa4bb4eb0b54c1ecf1f439ced93be3f8bd29721b2417f2c0cb5ee1
[2026-02-24 13:47:56] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 13:47:56] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 13:54:21] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 13:54:21] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 13:54:21] payload from zeyad: Array
[2026-02-24 13:54:21] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 13:54:21] Generated signature: 847ad1bc983f0228b89db228186ca82b62625206bbc187ddae3cd905468acf94
[2026-02-24 13:54:34] API Response zeyad: {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مفتوح / Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg","content_type":"image/jpeg"}]},{"ticketId":"38635","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":[],"resolution":{"from":"Arsenio Halog","message":"Installed HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.","sentDate":"Feb 12, 2026 02:02 PM","attachments":[]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29689%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29690%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]},{"ticketId":"38583","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":[],"resolution":{"from":"turki hassan alfifi","message":"تم التركيب كما المطلوب تم باحترافيه","sentDate":"Feb 12, 2026 12:47 PM","attachments":[{"name":"20260212_122258.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29692%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122258.jpg","content_type":"image/jpeg"},{"name":"20260212_122244.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29693%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122244.jpg","content_type":"image/jpeg"}]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29672%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29673%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 13:54:34] API Response (HTTP 200): {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مفتوح / Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileN
[2026-02-24 13:54:34] taqnyat return: {"data":[{"ticketId":"39223","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u062a\u0639\u0637\u0644 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644","description":"\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644 \u064a\u0639\u0644\u0642","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg"},{"ticketId":"38635","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Arsenio Halog\nInstalled HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"},{"ticketId":"38583","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: turki hassan alfifi\n\u062a\u0645 \u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0643\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u062a\u0645 \u0628\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0647\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-24 13:55:58] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-24 13:55:58] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-24 13:55:58] payload from zeyad: Array
[2026-02-24 13:55:58] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-24 13:55:58] Generated signature: 5cb195d5cc66c6f2a2c1b570e03b0bc885e00d0648b4cff53a754eedbd4a5a7d
[2026-02-24 13:56:11] API Response zeyad: {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مفتوح / Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg","content_type":"image/jpeg"}]},{"ticketId":"38635","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":[],"resolution":{"from":"Arsenio Halog","message":"Installed HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.","sentDate":"Feb 12, 2026 02:02 PM","attachments":[]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29689%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29690%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]},{"ticketId":"38583","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":[],"resolution":{"from":"turki hassan alfifi","message":"تم التركيب كما المطلوب تم باحترافيه","sentDate":"Feb 12, 2026 12:47 PM","attachments":[{"name":"20260212_122258.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29692%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122258.jpg","content_type":"image/jpeg"},{"name":"20260212_122244.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29693%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122244.jpg","content_type":"image/jpeg"}]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29672%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29673%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-24 13:56:11] API Response (HTTP 200): {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مفتوح / Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileN
[2026-02-24 13:56:11] taqnyat return: {"data":[{"ticketId":"39223","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u062a\u0639\u0637\u0644 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644","description":"\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644 \u064a\u0639\u0644\u0642","status":"\u0645\u0641\u062a\u0648\u062d \/ Open","createdDate":"Feb 24, 2026 04:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg"},{"ticketId":"38635","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Arsenio Halog\nInstalled HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"},{"ticketId":"38583","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: turki hassan alfifi\n\u062a\u0645 \u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0643\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u062a\u0645 \u0628\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0647\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-25 04:51:01] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-25 04:51:01] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 04:51:01] payload from zeyad: Array
[2026-02-25 04:51:01] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 04:51:01] Generated signature: 227bf0032880eb9abe1ca16b882339b0f7f5ecb6d380530bbbbdcec5761540c2
[2026-02-25 04:51:06] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 04:51:06] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 05:06:56] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-25 05:06:56] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 05:06:56] payload from zeyad: Array
[2026-02-25 05:06:56] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 05:06:56] Generated signature: 42e4b37a62b0e998cc30e99cd003a6a37231c1caeb6d7064f002b79fb7b54df7
[2026-02-25 05:06:59] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 05:06:59] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 05:16:10] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-25 05:16:10] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 05:16:10] payload from zeyad: Array
[2026-02-25 05:16:10] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 05:16:10] Generated signature: badb58c1f51bd1ca05a13e8c061e255126fabc53aba53556e48e032ba091775a
[2026-02-25 05:16:13] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 05:16:13] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 06:06:32] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-25 06:06:32] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 06:06:32] payload from zeyad: Array
[2026-02-25 06:06:32] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-25 06:06:32] Generated signature: 3390c0f02d3074054424cfa2527f7064542df08fb074426f66462361033441e8
[2026-02-25 06:06:34] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 06:06:34] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 06:30:36] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-25 06:30:36] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 06:30:36] payload from zeyad: Array
[2026-02-25 06:30:36] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-25 06:30:36] Generated signature: d92ed9a67cca7d6e93c405f2ccc8c00fb95adbe3308583d3c55cd7c117d35610
[2026-02-25 06:30:39] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 06:30:39] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 08:58:05] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-25 08:58:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 08:58:05] payload from zeyad: Array
[2026-02-25 08:58:05] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 08:58:05] Generated signature: d8f84bfa89f0de62c43c8e5fd5902ea45a7d280790e90b9bee5560da086fc794
[2026-02-25 08:58:08] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 08:58:08] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 09:13:22] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-25 09:13:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 09:13:22] payload from zeyad: Array
[2026-02-25 09:13:22] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 09:13:22] Generated signature: 4f6cf8bbbe6657ed2310a2230dfa1adb19e1c6dce4e60b784dbca8974814ae34
[2026-02-25 09:13:25] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 09:13:25] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 11:48:08] Received request webengage: { "MobileNumber": "0500353162"}
[2026-02-25 11:48:08] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 11:48:08] payload from zeyad: Array
[2026-02-25 11:48:08] payload from zeyad: {"MobileNumber":"0500353162"}
[2026-02-25 11:48:08] Generated signature: b274becece0c6921b8836f5571389893e20d7d304e0c1d3e6190026a4641ecb2
[2026-02-25 11:48:11] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 11:48:11] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 12:04:26] Received request webengage: {
    "MobileNumber": "0554446676"
}
[2026-02-25 12:04:26] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-25 12:04:26] payload from zeyad: Array
[2026-02-25 12:04:26] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-25 12:04:26] Generated signature: 28108d5297caf62bebd492c4877f2505b72d8dbae1ab01b6b45fd3a95a815f87
[2026-02-25 12:04:40] API Response zeyad: {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مكتمل / Completed","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg","content_type":"image/jpeg"}]},{"ticketId":"38635","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":[],"resolution":{"from":"Arsenio Halog","message":"Installed HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.","sentDate":"Feb 12, 2026 02:02 PM","attachments":[]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29689%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29690%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]},{"ticketId":"38583","subject":"صيانة شاشات العرض (داخلية أو خارجية)","description":"أبو زياد، صباح الخير الله يعافيك، ودنا بتركيب فيش HDMI جداري في غرفة الكنترول حسب المواصفات المرسلة لأبو فهد، للمحافظة على كيبل الفايبر الممدود مباشرة من مبنى 18  مرفق الصور للقطعالقطع المطلوبة:HDMI ModuleHDMI Wall Plate with 6 inch Leadالشركات المقترحة:Legrand (شركة الناصر أو الفنار) ليجراند.UGREEN الكيبل Braided 3m","status":"مكتمل / Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":[],"resolution":{"from":"turki hassan alfifi","message":"تم التركيب كما المطلوب تم باحترافيه","sentDate":"Feb 12, 2026 12:47 PM","attachments":[{"name":"20260212_122258.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29692%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122258.jpg","content_type":"image/jpeg"},{"name":"20260212_122244.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fresolution_attachments%2F29693%2Fdownload&contentType=image%2Fjpeg&fileName=20260212_122244.jpg","content_type":"image/jpeg"}]},"attachments":[{"name":"Screenshot 2026-02-11 055422.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 060223.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29672%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20060223.png","content_type":"image/png"},{"name":"Screenshot 2026-02-11 055315.png","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29673%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055315.png","content_type":"image/png"}]}],"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-25 12:04:40] API Response (HTTP 200): {"data":[{"ticketId":"39223","subject":"حل مشكلة تعطل تطبيق الجوال","description":"تطبيق الجوال يعلق","status":"مكتمل / Completed","createdDate":"Feb 24, 2026 04:53 PM","conversations":[],"resolution":null,"attachments":[{"name":"media_1853059885379530.jpg","content_url":"https://empappsapi.kacst.gov.sa/api/ticket/attachment/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&
[2026-02-25 12:04:40] taqnyat return: {"data":[{"ticketId":"39223","subject":"\u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u062a\u0639\u0637\u0644 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644","description":"\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062c\u0648\u0627\u0644 \u064a\u0639\u0644\u0642","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 24, 2026 04:53 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"\u0644\u0627 \u064a\u0648\u062c\u062f \u062d\u0644","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F39223%2Fattachments%2F30021%2Fdownload&contentType=image%2Fjpeg&fileName=media_1853059885379530.jpg"},{"ticketId":"38635","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 12:35 PM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: Arsenio Halog\nInstalled HDMI outlet to be used in big monitor in bldg.18 as per request and tested okay.\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38635%2Fattachments%2F29688%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"},{"ticketId":"38583","subject":"\u0635\u064a\u0627\u0646\u0629 \u0634\u0627\u0634\u0627\u062a \u0627\u0644\u0639\u0631\u0636 (\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u062e\u0627\u0631\u062c\u064a\u0629)","description":"\u0623\u0628\u0648 \u0632\u064a\u0627\u062f\u060c \u0635\u0628\u0627\u062d \u0627\u0644\u062e\u064a\u0631 \u0627\u0644\u0644\u0647 \u064a\u0639\u0627\u0641\u064a\u0643\u060c \u0648\u062f\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628 \u0641\u064a\u0634 HDMI \u062c\u062f\u0627\u0631\u064a \u0641\u064a \u063a\u0631\u0641\u0629 \u0627\u0644\u0643\u0646\u062a\u0631\u0648\u0644 \u062d\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0631\u0633\u0644\u0629 \u0644\u0623\u0628\u0648 \u0641\u0647\u062f\u060c \u0644\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0643\u064a\u0628\u0644 \u0627\u0644\u0641\u0627\u064a\u0628\u0631 \u0627\u0644\u0645\u0645\u062f\u0648\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0645\u0628\u0646\u0649 18  \u0645\u0631\u0641\u0642 \u0627\u0644\u0635\u0648\u0631 \u0644\u0644\u0642\u0637\u0639\u0627\u0644\u0642\u0637\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629:HDMI ModuleHDMI Wall Plate with 6 inch Lead\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629:Legrand (\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0627\u0635\u0631 \u0623\u0648 \u0627\u0644\u0641\u0646\u0627\u0631) \u0644\u064a\u062c\u0631\u0627\u0646\u062f.UGREEN \u0627\u0644\u0643\u064a\u0628\u0644 Braided 3m","status":"\u0645\u0643\u062a\u0645\u0644 \/ Completed","createdDate":"Feb 12, 2026 08:40 AM","conversations":"\u0644\u0627 \u064a\u0648\u062c\u062f \u0645\u062d\u0627\u062f\u062b\u0627\u062a","resolution":"from: turki hassan alfifi\n\u062a\u0645 \u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0643\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u062a\u0645 \u0628\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0647\n","attachments":"https:\/\/empappsapi.kacst.gov.sa\/api\/ticket\/attachment\/download?url=https%3A%2F%2Fsd.kacst.gov.sa%2Fapi%2Fv3%2Frequests%2F38583%2Fattachments%2F29671%2Fdownload&contentType=image%2Fpng&fileName=Screenshot%202026-02-11%20055422.png"}],"success":true,"errors":[],"innerError":null,"errorString":"","count":3}
[2026-02-26 08:57:34] Received request webengage: 
[2026-02-26 08:57:34] Received request header webengage: 
[2026-02-26 08:57:34] Token decode failed
[2026-02-26 10:16:43] Received request webengage: { "MobileNumber": "0563593931"}
[2026-02-26 10:16:43] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-26 10:16:43] payload from zeyad: Array
[2026-02-26 10:16:43] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-02-26 10:16:43] Generated signature: 838da2be6cb064364b6c1dd3f5fbc8281be60ac4f6fa3e65f6a8c0014a827803
[2026-02-26 10:16:47] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-26 10:16:47] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-28 10:49:49] Received request webengage: { "MobileNumber": "0554446676"}
[2026-02-28 10:49:49] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-02-28 10:49:49] payload from zeyad: Array
[2026-02-28 10:49:49] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-02-28 10:49:49] Generated signature: 953a9093dc8646f98a719484a3bc53da25007a0916c658c6e9389a4759179676
[2026-02-28 10:49:53] API Response zeyad: {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-02-28 10:49:53] API Response (HTTP 200): {"data":{"isEmployee":true},"success":true,"errors":[],"innerError":null,"errorString":""}
[2026-03-01 09:13:55] Received request webengage: { "MobileNumber": "0563593931"}
[2026-03-01 09:13:56] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:13:56] payload from zeyad: Array
[2026-03-01 09:13:56] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-03-01 09:13:56] Generated signature: 8d53f5059ec92e08fa3f64eddc0eb9857d649eb9129123e547a5e6def6f52041
[2026-03-01 09:14:12] API Response zeyad: 
[2026-03-01 09:14:12] API Response (HTTP 0): 
[2026-03-01 09:14:12] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 16468 ms: Could not connect to server
[2026-03-01 09:14:18] Received request webengage: { "MobileNumber": "0554446676"}
[2026-03-01 09:14:18] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:14:18] payload from zeyad: Array
[2026-03-01 09:14:18] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-03-01 09:14:18] Generated signature: 27e2cb9cf89d0725a99a32b45daa28481e0ca113e7c69b4312091513a4a9db72
[2026-03-01 09:14:22] Received request webengage: { "MobileNumber": "0554446676"}
[2026-03-01 09:14:22] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:14:22] payload from zeyad: Array
[2026-03-01 09:14:22] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-03-01 09:14:22] Generated signature: 8a0247152a30b1c339e908fe2547be528b079d0d8f3c5f420da29c3ef85bff82
[2026-03-01 09:14:33] API Response zeyad: 
[2026-03-01 09:14:33] API Response (HTTP 0): 
[2026-03-01 09:14:33] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15026 ms: Could not connect to server
[2026-03-01 09:14:37] API Response zeyad: 
[2026-03-01 09:14:37] API Response (HTTP 0): 
[2026-03-01 09:14:37] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15034 ms: Could not connect to server
[2026-03-01 09:23:40] Received request webengage: { "MobileNumber": "0563593931"}
[2026-03-01 09:23:40] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:23:40] payload from zeyad: Array
[2026-03-01 09:23:40] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-03-01 09:23:40] Generated signature: 78ca13521f9017855b1764d900000a456a7755d5ea3ceb38553dd614cd94e7da
[2026-03-01 09:23:55] API Response zeyad: 
[2026-03-01 09:23:55] API Response (HTTP 0): 
[2026-03-01 09:23:55] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15039 ms: Could not connect to server
[2026-03-01 09:27:07] Received request webengage: { "MobileNumber": "0554446676"}
[2026-03-01 09:27:07] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:27:07] payload from zeyad: Array
[2026-03-01 09:27:07] payload from zeyad: {"MobileNumber":"0554446676"}
[2026-03-01 09:27:07] Generated signature: 75c03df2100a6b8367cd13c18c63f978ccc11574c43029be878568c139d38378
[2026-03-01 09:27:22] API Response zeyad: 
[2026-03-01 09:27:22] API Response (HTTP 0): 
[2026-03-01 09:27:22] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15040 ms: Could not connect to server
[2026-03-01 09:35:29] Received request webengage: { "MobileNumber": "0563593931"}
[2026-03-01 09:35:29] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:35:29] payload from zeyad: Array
[2026-03-01 09:35:29] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-03-01 09:35:29] Generated signature: a3794aa0ef08b5e10d663585585136bd836535ee2a09820cb3bfe7b912e2d4e3
[2026-03-01 09:35:34] Received request webengage: { "MobileNumber": "0563593931"}
[2026-03-01 09:35:34] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 09:35:34] payload from zeyad: Array
[2026-03-01 09:35:34] payload from zeyad: {"MobileNumber":"0563593931"}
[2026-03-01 09:35:34] Generated signature: e85c23587315dab430d95f9251f8b676d76c3f1c07c3cafab5b89c95b5f1e0d6
[2026-03-01 09:35:44] API Response zeyad: 
[2026-03-01 09:35:44] API Response (HTTP 0): 
[2026-03-01 09:35:44] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15033 ms: Could not connect to server
[2026-03-01 09:35:49] API Response zeyad: 
[2026-03-01 09:35:49] API Response (HTTP 0): 
[2026-03-01 09:35:49] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15032 ms: Could not connect to server
[2026-03-01 10:27:02] Received request webengage: { "MobileNumber": "0505174888"}
[2026-03-01 10:27:02] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 10:27:02] payload from zeyad: Array
[2026-03-01 10:27:02] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-03-01 10:27:02] Generated signature: 87b167393e01bdd0447ab7b599ca9697a743a5af2b1caca71a430e320305cf2a
[2026-03-01 10:27:17] API Response zeyad: 
[2026-03-01 10:27:17] API Response (HTTP 0): 
[2026-03-01 10:27:17] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15026 ms: Could not connect to server
[2026-03-01 10:38:44] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-01 10:38:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 10:38:44] payload from zeyad: Array
[2026-03-01 10:38:44] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-01 10:38:44] Generated signature: c8f4e9c91630375486a9bcbe99d812385b2685cd123d0f4d52536f1f26c5ff7a
[2026-03-01 10:38:59] API Response zeyad: 
[2026-03-01 10:38:59] API Response (HTTP 0): 
[2026-03-01 10:38:59] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15034 ms: Could not connect to server
[2026-03-01 10:47:57] Received request webengage: { "MobileNumber": "0505174888"}
[2026-03-01 10:47:57] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-01 10:47:57] payload from zeyad: Array
[2026-03-01 10:47:57] payload from zeyad: {"MobileNumber":"0505174888"}
[2026-03-01 10:47:57] Generated signature: 35531c2c42fab2fa682cd46a58ee2f49532b3a568fcfc4629c936c3ebd3b320f
[2026-03-01 10:48:12] API Response zeyad: 
[2026-03-01 10:48:12] API Response (HTTP 0): 
[2026-03-01 10:48:12] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15027 ms: Could not connect to server
[2026-03-01 11:33:10] Received request webengage: 
[2026-03-01 11:33:10] Received request header webengage: 
[2026-03-01 11:33:10] Token decode failed
[2026-03-02 09:33:05] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-02 09:33:05] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-02 09:33:05] payload from zeyad: Array
[2026-03-02 09:33:05] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-02 09:33:05] Generated signature: fad8582b6f97787f9b01364d679ead2fea40d0be9f7eadbc38a4fce913e4f9fd
[2026-03-02 09:33:21] API Response zeyad: 
[2026-03-02 09:33:21] API Response (HTTP 0): 
[2026-03-02 09:33:21] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15680 ms: Could not connect to server
[2026-03-02 09:58:38] Received request webengage: 
[2026-03-02 09:58:38] Received request header webengage: 
[2026-03-02 09:58:38] Token decode failed
[2026-03-02 10:18:29] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-02 10:18:29] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-02 10:18:29] payload from zeyad: Array
[2026-03-02 10:18:29] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-02 10:18:29] Generated signature: 73e4fcc2c392b74bd9002da8e7151ae661d2d5835b4efa3219d32380d814ba3e
[2026-03-02 10:18:44] API Response zeyad: 
[2026-03-02 10:18:44] API Response (HTTP 0): 
[2026-03-02 10:18:44] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15030 ms: Could not connect to server
[2026-03-02 10:19:08] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-02 10:19:08] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-02 10:19:08] payload from zeyad: Array
[2026-03-02 10:19:08] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-02 10:19:08] Generated signature: ba82ab9eccfbd347ed36235e62c8bb676b5abc125c4d4b08e04e00342a6b7030
[2026-03-02 10:19:23] API Response zeyad: 
[2026-03-02 10:19:23] API Response (HTTP 0): 
[2026-03-02 10:19:23] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15026 ms: Could not connect to server
[2026-03-02 10:19:44] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-02 10:19:44] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-02 10:19:44] payload from zeyad: Array
[2026-03-02 10:19:44] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-02 10:19:44] Generated signature: 39030394f9870afb7dcbfcc7a88d4cc0e2b6d609992b845c66ba305b2a9511c9
[2026-03-02 10:19:59] API Response zeyad: 
[2026-03-02 10:19:59] API Response (HTTP 0): 
[2026-03-02 10:19:59] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15021 ms: Could not connect to server
[2026-03-05 09:47:07] Received request webengage: 
[2026-03-05 09:47:07] Received request header webengage: 
[2026-03-05 09:47:07] Token decode failed
[2026-03-10 11:16:49] Received request webengage: 
[2026-03-10 11:16:49] Received request header webengage: 
[2026-03-10 11:16:49] Token decode failed
[2026-03-30 09:07:37] Received request webengage: { "MobileNumber": "0533344468"}
[2026-03-30 09:07:37] Received request header webengage: Bearer T4A05p+kzOhGpf9ujZi4jevUoonGsMMD1uZYSO7PZR0=
[2026-03-30 09:07:37] payload from zeyad: Array
[2026-03-30 09:07:37] payload from zeyad: {"MobileNumber":"0533344468"}
[2026-03-30 09:07:37] Generated signature: 0e59b229dad6c3c3b5d7d883a5698243fdee54775467f28a14941e97fe49eed1
[2026-03-30 09:07:52] API Response zeyad: 
[2026-03-30 09:07:52] API Response (HTTP 0): 
[2026-03-30 09:07:52] cURL Error: Failed to connect to empappsapi.kacst.gov.sa port 443 after 15207 ms: Could not connect to server
[2026-07-29 18:11:51] Received request webengage: 
[2026-07-29 18:11:51] Received request header webengage: 
[2026-07-29 18:11:51] Token decode failed
[2026-07-29 18:11:51] Received request webengage: 
[2026-07-29 18:11:51] Received request header webengage: 
[2026-07-29 18:11:51] Token decode failed
[2026-08-03 19:29:48] Received request webengage: 
[2026-08-03 19:29:48] Received request header webengage: 
[2026-08-03 19:29:48] Token decode failed
[2026-08-03 19:30:46] Received request webengage: 
[2026-08-03 19:30:46] Received request header webengage: 
[2026-08-03 19:30:46] Token decode failed
[2026-08-07 01:41:44] Received request webengage: 
[2026-08-07 01:41:44] Received request header webengage: 
[2026-08-07 01:41:44] Token decode failed
[2026-08-07 01:41:44] Received request webengage: 
[2026-08-07 01:41:44] Received request header webengage: 
[2026-08-07 01:41:44] Token decode failed
[2026-08-07 19:55:35] Received request webengage: 
[2026-08-07 19:55:35] Received request header webengage: 
[2026-08-07 19:55:35] Token decode failed
[2026-08-07 20:46:12] Received request webengage: 
[2026-08-07 20:46:12] Received request header webengage: 
[2026-08-07 20:46:12] Token decode failed
[2026-08-09 07:47:13] Received request webengage: 
[2026-08-09 07:47:13] Received request header webengage: 
[2026-08-09 07:47:13] Token decode failed
[2026-08-09 21:21:54] Received request webengage: 
[2026-08-09 21:21:54] Received request header webengage: 
[2026-08-09 21:21:54] Token decode failed
[2026-08-09 22:09:32] Received request webengage: 
[2026-08-09 22:09:32] Received request header webengage: 
[2026-08-09 22:09:32] Token decode failed
[2026-08-09 22:09:43] Received request webengage: 
[2026-08-09 22:09:43] Received request header webengage: 
[2026-08-09 22:09:43] Token decode failed